Produce Department Lead
4 weeks ago
Tokyo Central is going to open a new store in the Torrance area. We are looking for Produce Department Leaders (DL and ADL) who can lead the Produce department, and assistant the store management team to create the shopping experiences for our customers that evoke the anticipation and excitement of finding astonishingly products. This Produce master is a dynamic and inspirational leader who plays a vital role in this new store. The responsibilities cover all aspects of daily operations in Produce department including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Team Members.
We are exciting to meeting you, if you can bring the following to the table
- Love food and has the enthusiasm to create good shopping experience for the store customers every day.
- Always have a positive attitude and work well in a team environment. Want to be inspired and proud of where you work.
- Have experience with Produce handling and processing, not only know how but also know why.
- Approach every situation with a YES attitude. Have or be willing to learn how to have the necessary confidence, commitment, and motivation to move team members and self towards success.
- The Key personality and characteristics that we require our Department Leaders to have in order for them to accomplish their goals are the following: Patience, Even Temperedness, Humbleness, Great Sense of Humor, Good Listening Skills, Observant, Perceptive, Supportive, Decisive, Flexible, Analytical, Consistent, Progressive, Proactive, and to be an excellent Coach by encouraging others to do their best.
Essential Duties and Responsibilities (Other duties may be assigned):
• Assists the Store Manager with all Produce Department responsibilities.
• Oversee all Produce Department responsibilities including, but not limited to, customer service, management, ordering, receiving of products, scheduling, and paperwork.
• Under the direction of the Store Manager, they are responsible for in-service training for all Produce department employees, including training and documentation. Training might cover proper organic standard procedures as they relate to cutting, preparing, packing, displaying and storing Produce products.
• Assist the Store Manager with maintaining the appropriate profit margins in accordance with the approved preset budget for the Produce department. This entails but is not limited to: sales goals for the Produce department, cost of goods, expenses, price changes and waste management.
• Help manage costs by controlling shrink and theft.
• Responsible for maintaining freshness standards throughout the department, by following proper receiving, processing, packaging, pricing, signage, displaying, and rotation of a complete variety of items.
• Lead a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience our customers will receive.
• Collaborate with Merchandise department and store management team to create unique and seasonal offerings or promotions.
• Create work schedule for Produce department and strictly follow company and legal requirements about rest break and meal break.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Helps manage costs by controlling shrink and theft.
• Consistently checks the display cases to ensure the products are clean, neat, organized, visible, plentiful, well-stocked, and properly rotated.
• Handles customer complaints in such a manner to assure customer satisfaction.
• Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix.
• Assists Store Manager and EHS team with safety meetings or trainings and assures that all the team members fall within accordance to Cal OSHA’s requirements.
• Supporting store management team to documents all department meetings and obtains employee’s signatures.
• Follow the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Tokyo Central store standards in service, quality, and cleanliness.
Basic Requirements
• Be able to adapt to different store environments during the training period. You might be signed up to different stores within Tokyo Central stores and our Central Kitchen.
• Be able to demonstrate small team management abilities. Team sizes can be from 0~ 10 employees. Management skills are required for the Produce department lead and assistant department lead positions. The overall direction, coordination, and evaluation will be reviewed. Management activities include but are not limited to: Interviewing; Training Employees; Planning, Assigning, and Directing Work; Addressing Complaints and Resolving Problems with employees and customers.
• Minimum of 2 years’ experience as a produce supervisor in a middle to large scale high-end market. Current Tokyo Central Produce department leader/assistant department lead are welcome to apply.
• Strong knowledge of Produce team procedures and policies. A thorough understanding of different types of produce, their seasonality, and quality knowledge which ensuring proper inventory management for the produce freshness.
• Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to use English to write routine reports and correspondences. Ability to speak English effectively before groups such as our customers and/or employees. The ability to speak Japanese and/or Spanish is not required but can be a huge plus.
• Basic mathematical skills are required. This includes, but not limited to, the ability to calculate figures and amounts. Also, to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals are necessary.
• General reasoning ability is required. This position needs the leader to be able to interpret a variety of instructions that can be in the form of written, oral, in diagram, or scheduled forms. They need to have the ability to resolve conflicts in such a manner as to create a win-win situation. And they need to have the ability to analyze a variety of situations and to think things through to create a solution and to implement that said solution.
• While performing the duties of this job, the employee will regularly need to work near moving mechanical parts. The employee will occasionally be exposed to extreme heat and/or cold, to electrical shock, and be at risk of burning. The noise level in the work environment will usually be loud. Due to the duties, safety will need to be followed.
Employee Benefits:
- up to 20% discount at all Tokyo Central stores
- Up to $700 Tokyo Central store gift certificates for all new hire hourly employees
- Benefits available – Including medical, dental, vision, and 401
- Fulltime employee Paid Time Off plan
- and more
Company DescriptionEstablished in 1965, Marukai Corporation (d.b.a Tokyo Central) opened up its business as one of the first international Japan-based retailers in the US market. Since its early days, Marukai has been striving to serve local customers with expanding to multiple retail locations.Marukai offers a wide-variety of imported Japanese goods such as food, health products, cosmetics, home furnishings, electric appliances, stationery, clothing, pottery, and many other specialty goods.
After joining Pan Pacific International Holdings Corporation which is highly successful retailer group headquartered in Japan, we have launched Tokyo Central and Tokyo Central & Main branded stores with even richer offerings.
Under the philosophy of “The Customer Matters Most.” we will continue to represent healthier and happier lifestyle and provide the best quality and value from Japan for our valued customers.Company DescriptionEstablished in 1965, Marukai Corporation (d.b.a Tokyo Central) opened up its business as one of the first international Japan-based retailers in the US market. Since its early days, Marukai has been striving to serve local customers with expanding to multiple retail locations.\r
\r
Marukai offers a wide-variety of imported Japanese goods such as food, health products, cosmetics, home furnishings, electric appliances, stationery, clothing, pottery, and many other specialty goods.\r
\r
After joining Pan Pacific International Holdings Corporation which is highly successful retailer group headquartered in Japan, we have launched Tokyo Central and Tokyo Central & Main branded stores with even richer offerings.\r
\r
Under the philosophy of “The Customer Matters Most.” we will continue to represent healthier and happier lifestyle and provide the best quality and value from Japan for our valued customers.
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