Administrative Assistant Medical
4 weeks ago
Are you meticulous, proactive, and eager to support a dynamic team? Do you thrive in ensuring seamless administrative operations, particularly in the bustling realm of medical billing? If so, Soultenders is looking for someone like YOU
Why Join Us:
Be a pivotal player in a rapidly growing mental health organization.
Dive into multifaceted administrative tasks, ensuring patient satisfaction and organizational efficacy.
Surround yourself with a dedicated and passionate team
What We Offer:
An inclusive, friendly, and empowering work environment.
Competitive compensation and growth opportunities.
Comprehensive benefits and wellness programs.
The opportunity to contribute meaningfully to a rapidly growing company in the mental health domain.
Job Title: Administrative Assistant
Job Description
Essential Duties and Responsibilities:
- Confirm insurance eligibility and verify coverage for new patients
- Obtain accurate patient eligibility, coverage, benefit and authorization information from insurance carriers
- Document patient charts accurately with demographic information required by insurance carriers. Report any incorrect information to Insurance Verification Specialist
- Respond to incoming phone calls and emails from potential and current patients. As appropriate, inform providers, staff, and external insurance payers as needed
- Work with the Insurance Verification Specialist to stay updated on new developments and best practices for obtaining complete and accurate eligibility, coverage, benefit, and authorization information
- Prioritizes work to meet Soultenders stated response and resolution times. Make recommendations for improvement to increase accuracy and response times
- Work with the claims analyst to stay updated on new developments and best practices for obtaining complete and accurate eligibility, coverage, benefit, and authorization information
- Ensure outstanding insurance claims are re-billed within the insurance carrier’s filing limitations
- Monitor outstanding claim status and take appropriate action to ensure prompt resolution
- Follow-up on re-billed, corrected and appealed claims
- Communicate with clinicians, external insurance payers and other entities as necessary to resolve outstanding claims
- General administrative support to company
- Provide project-based and business development administrative assistance as necessary
Required Knowledge, Skills and Abilities:
- Demonstrate strong interpersonal and problem-solving skills and communicates effectively with Soultenders staff, providers, patients and contracted insurance carriers
- Maintain strict confidentiality in all areas regarding Soultenders staff, providers, patients and business operations
- Ensure all responses to calls and emails are handled professionally and timely
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
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