Receptionist

Job DescriptionJob Description

Job Summary:

Stafford, Shapiro, Yee & Polonsky is looking for an organized, outgoing Receptionist. In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting patients, answering phones, taking messages, managing email, fax correspondence, mail correspondence, and calendaring. You will also assist with scheduling, updating patient files, and requesting medical records. Since you will be the first person a patient sees as they walk through our door, we are looking for an individual who can always maintain a professional appearance.

Job Duties:

· Answer phone calls/transfer calls to staff and providers

· Take written messages and distribute them to staff and providers.

· Check-in patients

· Check-out patients

· Take credit card payments over the phone or in-person.

· Register patients (complete patient demographics in Scheduler, scan insurance cards)

· Be familiar with IPA’s and which ones our group is contracted with.

· Schedule appointments for follow-ups and new consultations for the Arcadia and Covina office.

· Call patients to confirm appointments.

· Help and direct patients on the phone and in person with questions related to their care.

· Distribute incoming faxes to staff/providers.

· Request medical records for new patients/once received make sure we have all relevant medical records.

· Fax medical records requests to requesting provider offices.

· Scan and file medical records to EHR.

Education, Experience and skills:

• High School diploma or GED.
• 2 years experience in working in a medical office, REQUIRED.
• Bilingual in English/Spanish, required.

Work schedule:

• 8-10 hours/day, Monday to Thursday.
• 8:30am - 6:30pm
• Hours and days scheduled by Office Manger

 

Company DescriptionEstablished, three physician medical office specializing in oncology care, servicing the greater San Gabriel Valley.Company DescriptionEstablished, three physician medical office specializing in oncology care, servicing the greater San Gabriel Valley.

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