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Customer Service

4 months ago

Rowland Heights, United States Amazing Green Full time
Job DescriptionJob DescriptionDescription:

  • Consulting with and answering client inquiries via phone and email.
  • Introducing Products, Preparing quotations to customers.
  • Process and follow up with orders.
  • Prepare shipping documents for outgoing orders.
  • Generate reports as required.
  • General office paperwork
  • Work with invoices
  • Inventory control including backorders
  • Monitor incoming shipments
Requirements:

  • Must be confident, inquisitive, self-driven, detail-oriented, and highly organized.
  • Previous Import/ Export, wholesale or eCommerce experience ESSENTIAL
  • Must be able to multitask with strong computer skills and exceptional phone etiquette.
  • Must be passionate and willing to learn.
  • Must be fluent in English. Spanish will be a plus
  • Experienced in identifying and resolving complex issues
  • Superior verbal, written, and interpersonal communication skills in communicating with company internal personnel and external partners and customers
  • A self-starter that works independently and in a team environment. Be able to juggle multiple projects at the same time
  • Ability to plan, organize, and set priorities
  • Proficiency in Microsoft Office, Internet research, and web-based software applications as needed
 

Job Type:

Full Time – Available immediately

Benefits:

Competitive salary

Medical Insurance

Paid time off

 

Amazing Green is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.