Customer Service Representative

3 weeks ago


White Plains, United States Atlas Advanage Full time $42,000 - $54,000
Job DescriptionJob DescriptionOur company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Our Customer Service Representatives can put themselves in their customer’s shoes and advocate for them when necessary. 

Customer Service Representative Responsibilities:

  • Provide customer support to new and existing customer accounts 

  • Identify and assess customers’ needs to achieve satisfaction and ensure long-term customer retention

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Deliver quality product presentations and answer questions with honesty and transparency

  • Meet personal and customer service sales metrics and evaluate performance on a weekly basis

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution

  • Keep records of customer interactions and transactions in accordance with the company confidentiality mandates

Customer Service Representative Requirements:

  • Experience in customer service, customer support, sales or related field

  • Track record of going above and beyond for customers

  • Strong active listening skills and ability to build rapport with various personalities

  • Quick learner and able to process constructive feedback in a positive manner

  • Excellent communication and presentation skills

  • Ability to multitask, prioritize, and manage time effectively

  • High school degree



  • White Plains, United States Southern Pride Service, Inc Full time

    You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Southern Pride Service is a reputable, family-owned residential HVAC (Heating, Ventilation, and Air Conditioning) company committed to providing exceptional services to homeowners in Southern Maryland. With 30 years of industry...


  • White Plains, United States Southern Pride Service, Inc Full time

    You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Southern Pride Service is a reputable, family-owned residential HVAC (Heating, Ventilation, and Air Conditioning) company committed to providing exceptional services to homeowners in Southern Maryland. With 30 years of industry...


  • White Plains, United States Southern Pride Service, Inc Full time

    Job DescriptionJob DescriptionYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreSouthern Pride Service is a reputable, family-owned residential HVAC (Heating, Ventilation, and Air Conditioning) company committed to providing exceptional services to homeowners in Southern Maryland. With...


  • White Plains, United States Southern Pride Service, Inc Full time

    You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Southern Pride Service is a reputable, family-owned residential HVAC (Heating, Ventilation, and Air Conditioning) company committed to providing exceptional services to homeowners in Southern Maryland. With 30 years of industry...


  • White Plains, United States Southern Pride Service, Inc Full time

    Youre the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Southern Pride Service is a reputable, family-owned residential HVAC (Heating, Ventilation, and Air Conditioning) company committed to providing exceptional services to homeowners in Southern Maryland. With 30 years of industry...


  • White Plains, United States Atlas Advanage Full time $42,000 - $54,000

    Job DescriptionJob DescriptionOur company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to...


  • White Plains, United States Atlas Advanage Full time $42,000 - $54,000

    Job DescriptionJob DescriptionOur company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to...


  • White Plains, United States Atlas Advanage Full time

    Job DescriptionJob DescriptionOur company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to...


  • White Plains, United States Atlas Advanage Full time $42,000 - $54,000

    Job DescriptionJob DescriptionOur company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to...


  • White Plains, United States Atlas Advanage Full time

    Our companys Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to help customers. Theyre patient,...


  • White Plains, United States Atlas Advanage Full time

    Our company’s Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Customer Service Representatives are genuinely excited to help customers. They’re...


  • White Plains, United States Southern Pride Service, Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southern Pride Service, Inc. As a key member of our customer-facing team, you will play a crucial role in ensuring exceptional customer experiences and maintaining our reputation for quality service.Key ResponsibilitiesCustomer Service: Provide...


  • White Plains, United States Southern Pride Service, Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southern Pride Service, Inc. As a key member of our customer-facing team, you will play a crucial role in ensuring exceptional customer experiences and maintaining our reputation for quality service.Key ResponsibilitiesCustomer Service: Provide...


  • White Plains, New York, United States Southern Pride Service, Inc Full time

    Job DescriptionAbout UsSouthern Pride Service, Inc. is a reputable, family-owned residential HVAC company committed to providing exceptional services to homeowners in Southern Maryland. With 30 years of industry experience, we have built a strong reputation for our quality workmanship, reliability, and outstanding customer service. We prioritize the comfort...


  • White Plains, United States Government Employees Insurance Company Full time

    Customer Service Representative - Melville, NYSalary: $21.34 per hour/$43,000 annuallyWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Melville, NY office. This role is...


  • White Plains, New York, United States Million Air Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key...


  • White Plains, New York, United States 00002 Citibank, N.A. Full time

    Job Summary:The Customer Service Representative role at 00002 Citibank, N.A. is responsible for delivering exceptional service to both internal and external customers. The main responsibilities include executing service transactions and sales to enhance client relationships.Key Responsibilities:Display strong sales and service skills to meet customer needs...


  • White Plains, United States TEKsystems Careers Full time

    One of the top insurance and benefits solutions companies in Westchester is hiring... Customer Service Representative - Partnering with unions across the tri-state area - The call center handles questions from union employees  - Respond to inquiries regarding healthcare benefits, pension information, and financial inquiries - Handle around 100 phone calls a...


  • White Plains, United States Moxie Management Full time $42,000 - $55,000

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...


  • White Plains, New York, United States Penn Foster Inc Full time

    Job Overview: With a vast network of locations, Penn Foster Inc. stands as a prominent player in the convenience retail and fuel supply industry.Our retail brands include: A variety of well-known convenience store names. Penn Foster Inc. operates as a significant entity in the logistics and marketing sector, specializing in the distribution of petroleum...