Administrative Support Specialist

2 months ago


WinstonSalem, United States Tax Protection Plus Full time
Job DescriptionJob Description

Tax Protection Plus is hiring for Administrative Support Specialist positions. This position is responsible for assisting with all aspects of administrative management. Successful candidates will have excellent customer service skills with the ability to work in a fast-paced environment. While not a requirement, bilingual candidates are encouraged to apply.

Job Responsibilities Include:

  • Operate a range of office machines (print, scan, fax)
  • Preparing client correspondence by request of the case specialist
  • Data entry using 10-key keypad
  • Sending a receiving faxes
  • Creating electronic case files
  • Perform multifaceted general office support
  • Working closely with the case specialist group on individual case file administrative needs.
  • Receiving and making outbound calls to clients and the IRS.
  • Sending, receiving and logging information for the company


Employer Expectations:

  • Strong skills in Microsoft Office
  • Strong written communication skills; patient, empathetic, good listener, professional and friendly.
  • Able to work in a fast-paced environment, with strong multi-tasking abilities
  • Self-motivated, customer focused team player, willing to help others

High School Diploma or equivalent is required

Company DescriptionProtection Plus is the leading provider of Tax Audit Defense services in the country. We partner with over 40,000 tax professionals and have over 10 million taxpayers with access to our service.Company DescriptionProtection Plus is the leading provider of Tax Audit Defense services in the country. We partner with over 40,000 tax professionals and have over 10 million taxpayers with access to our service.

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