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Administrative Support Specialist, Family Medicine
2 months ago
Join us in a role that allows you to leverage your expertise in a vibrant and evolving environment, where your career development is prioritized through comprehensive support and resources. We are committed to nurturing a collaborative and empowering workplace culture that drives meaningful change in healthcare.
As an essential member of our organization, you will be instrumental in ensuring the smooth operation of front-office activities, which are crucial for enhancing the productivity of our medical practice, clinic, or department.
The responsibilities of the Administrative Support Specialist include, but are not limited to:
- Welcoming, screening, and assisting patients and visitors.
- Managing incoming mail, faxes, and other documentation.
- Operating a multi-line telephone system.
- Coordinating patient scheduling, registration, and check-in/check-out processes.
- Maintaining accurate medical records.
- Conducting data management and utilizing spreadsheet applications.
- Generating and overseeing reports.
- Executing charge entry tasks.
- Handling billing documentation and addressing any discrepancies.
- Collecting co-payments, deductibles, and other patient payments at the time of service.
- Overseeing cash handling and maintaining receipt records.
- High school diploma or equivalent.
- At least two years of experience in a medical office or physician's office (preferred).
- Familiarity with data processing and multi-line telephone systems (preferred).
- Experience in patient registration and medical insurance processes (preferred).
- Understanding of office protocols and equipment.
- Strong interpersonal, communication, and teamwork abilities.
- Proficiency in automated computer systems.
- Exceptional organizational and time management skills.
Carilion Clinic is a forward-thinking, non-profit health system that thrives on innovation, collaboration, and the value of ideas. We are a dedicated team that embraces continuous learning and curiosity.
As a comprehensive health system based in Roanoke, Virginia, we encompass a network of award-winning hospitals, trauma centers, specialized medical practices, and educational institutions.
At Carilion, you have the opportunity to carve your own path, discover new possibilities, and, most importantly, make a significant impact in the community. Here, you will find a supportive environment where kindness prevails and quality of life is cherished.
