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Front Desk Receptionist

2 months ago

Madison, United States OBGYN Associates Full time
Job DescriptionJob Description

We are is seeking a Front Desk Receptionist for our busy OB/GYN office.


Responsibilities include:

-Welcome patients and visitors

-Check patients in and out

-Answer phones and direct the caller to the appropriate party or take a detailed message

-Schedule appointments

-Call patients to confirm or reschedule upcoming appointments

-Maintain the reception area

-Maintain patient accounts by obtaining, recording, and updating personal and financial information

-Verify insurance benefits at each patient appointment

-Record and collect copay's and balances on accounts

-Provide patients with intake and new patient forms as well as copies of our office polices and legally required documents

-Protect patients' rights by maintaining confidentiality of personal and financial information (HIPAA)

-Maintain operations by following office policies and procedures

-Other duties as assigned

-May cross train to other departments as needed


Benefits include:

-401(k)

-PTO accrual

-Health, dental, and vision insurance

-Biweekly pay schedule


-High school diploma or equivalent required

-Medical office reception experience preferred

-Customer service experience required