Front Desk Administrator

4 weeks ago


Southfield, United States Global Technology Associates Full time
Job DescriptionJob Description

Front Desk Administrator

Job ID: 24-00167
Location: Southfield, MI
Pay Rate: $20/hr
Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more
Type of hire: Contract with potential to go direct
Travel: No

Key Responsibilities:

  • Provide a warm and professional welcome to all visitors, ensuring a positive first impression of the organization.
  • Efficiently manage incoming calls, screening and directing them to the appropriate personnel or departments.
  • Address common inquiries regarding schedules, appointments, and general information with professionalism and accuracy.
  • Collaborate with providers to optimize their schedules across multiple locations, ensuring efficient utilization of resources.

Essential Qualifications:

  • Exceptional phone etiquette and communication skills, with the ability to convey information clearly and concisely.
  • Highly organized and detail-oriented, with the capacity to multitask and prioritize tasks effectively.
  • Strong time management skills, capable of working in a fast-paced environment while maintaining composure.
  • Adaptable and patient, with the ability to handle various situations with tact and diplomacy.
  • Outgoing personality, with a genuine passion for delivering exceptional customer service.
  • Minimum of 2 years of experience in a customer-facing role
Pre-Screening Questions:
  1. What pay rate are you looking for? (Please provide a pay range or figure vs. "negotiable )
  2. Are you currently working? If not, please provide your last date of employment.
  3. Why are you looking to leave (or why did you leave) your most recent employer?
  4. Starting from High School/GED, please provide what education you have completed. (Make sure to include your major, year graduated, and school attended if it's not listed on your resume)
  5. Do you require a work visa sponsorship? If you currently have sponsorship, other than a TN visa, please state the type of sponsorship and when it will expire.


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