Front Desk Administrator
4 weeks ago
Front Desk Administrator
Job ID: 24-00167
Location: Southfield, MI
Pay Rate: $20/hr
Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more
Type of hire: Contract with potential to go direct
Travel: No
Key Responsibilities:
- Provide a warm and professional welcome to all visitors, ensuring a positive first impression of the organization.
- Efficiently manage incoming calls, screening and directing them to the appropriate personnel or departments.
- Address common inquiries regarding schedules, appointments, and general information with professionalism and accuracy.
- Collaborate with providers to optimize their schedules across multiple locations, ensuring efficient utilization of resources.
Essential Qualifications:
- Exceptional phone etiquette and communication skills, with the ability to convey information clearly and concisely.
- Highly organized and detail-oriented, with the capacity to multitask and prioritize tasks effectively.
- Strong time management skills, capable of working in a fast-paced environment while maintaining composure.
- Adaptable and patient, with the ability to handle various situations with tact and diplomacy.
- Outgoing personality, with a genuine passion for delivering exceptional customer service.
- Minimum of 2 years of experience in a customer-facing role
- What pay rate are you looking for? (Please provide a pay range or figure vs. "negotiable )
- Are you currently working? If not, please provide your last date of employment.
- Why are you looking to leave (or why did you leave) your most recent employer?
- Starting from High School/GED, please provide what education you have completed. (Make sure to include your major, year graduated, and school attended if it's not listed on your resume)
- Do you require a work visa sponsorship? If you currently have sponsorship, other than a TN visa, please state the type of sponsorship and when it will expire.
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