Benefit Enrollment Customer Service Representative

4 months ago


Pittsburgh, United States A-Line Staffing Solutions Full time
Job DescriptionJob Description

A-Line Staffing is now hiring Benefits Customer Service Representative’s in Pittsburgh, PA. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Benefits Customer Service Representative position, please contact Dan Lupo at A-Line Staffing.

Benefits Customer Service Representative Compensation

  • The pay for this position is $16.50 per hour for English speaking only, and $17.25 for Bilingual in Spanish or French.
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • During our busy season you will be expected to work a 40-hour week and overtime when requested.

  • During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

  • Your choice of Remote Role or On Site, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
  • The required availability for this position is Monday – Friday between 8am -9pm.

Benefits Customer Service Representative Responsibilities

  • As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through web chat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.

Benefits Customer Service Representative Requirements

  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
  • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
  • High level attention to detail, multi-tasking, and ability to organize work
  • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
  • Ability to work autonomously in a self-paced, self-motivated team environment
  • Ability to understand and follow oral and written instructions
  • Ability to type 30 words a minute
  • Must have excellent attendance and be punctual to work
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days

If you think this Benefits Customer Service Representative position is a good fit for you, please apply to this posting

 



  • Pittsburgh, United States A-Line Staffing Solutions Full time $16

    Job DescriptionJob DescriptionAs a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one...


  • Pittsburgh, Pennsylvania, United States Lifeworks Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at LifeWorks Services. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring their benefits are accurately enrolled and their inquiries are resolved in a...


  • Pittsburgh, Pennsylvania, United States Lifeworks Services Full time

    About the Role:We are seeking a highly skilled and detail-oriented Benefits Enrollment Specialist to join our team at Lifeworks Services. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring a seamless benefits enrollment experience.Key Responsibilities:Respond to...


  • Pittsburgh, Pennsylvania, United States Lifeworks Services Full time

    About the Role:We are seeking a highly skilled and detail-oriented Benefits Enrollment Specialist to join our team at Lifeworks Services. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring a seamless benefits enrollment experience.Key Responsibilities:Respond to...


  • Pittsburgh, United States Lifeworks Services Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career** At LifeWorks, we offer more than career opportunities, we provide career opportunities to make...


  • Pittsburgh, Pennsylvania, United States Duquesne University Full time

    Job SummaryWe are seeking a highly skilled Enrollment Services Specialist to join our team at Duquesne University. As a key member of our Enrollment Management Group, you will play a critical role in providing exceptional support to our students and families throughout the enrollment process.Key ResponsibilitiesProvide high-quality front-line experience for...


  • Pittsburgh, Pennsylvania, United States Michaels Stores Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the overall success of our store.Key...


  • Pittsburgh, United States Laurel Linen Service, Inc. Full time

    Job DescriptionJob DescriptionLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated...


  • Pittsburgh, United States Laurel Linen Service, Inc. Full time

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career...


  • Pittsburgh, Pennsylvania, United States A-Line Staffing Solutions Full time

    About the RoleA-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team in a Call Center environment. As a representative, you will be the primary point of contact for clients, providing exceptional support and resolving issues in a timely and professional manner.Key ResponsibilitiesClient Support: Assist clients through...


  • Pittsburgh, Pennsylvania, United States Help At Home Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Help at Home. As a key member of our support services team, you will play a vital role in ensuring the delivery of high-quality care to our clients.Key ResponsibilitiesCoordinate and implement care services with referral sources, clients, and...


  • Pittsburgh, United States Help At Home Full time

    **Help at Home is hiring a Customer Service Representative in our Pittsburgh, PA office!** Help at Home is the nations leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home...


  • Pittsburgh, Pennsylvania, United States Alera Group Full time

    Alera Group is seeking a Seasonal Open Enrollment Representative to join our team. As a key member of our benefits team, you will play a critical role in conducting open enrollment meetings for large group clients.Key Responsibilities:Meet with team to review benefits and presentation prior to the meetingArrive at the client office 30 minutes in advance to...


  • Pittsburgh, United States A-Line Staffing Solutions Full time

    A-Line Staffing is now hiring Benefits Customer Service Representative’s in Pittsburgh, PA. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.If you are interested in this Benefits Customer Service Representative position, please contact Dan...


  • Pittsburgh, Pennsylvania, United States Duquesne University Full time

    Job SummaryWe are seeking a highly skilled and dedicated Enrollment Services Specialist to join our team at Duquesne University. As a key member of our Enrollment Management Group, you will play a critical role in providing exceptional support to our students and families throughout the enrollment process.Key ResponsibilitiesProvide high-quality front-line...


  • Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Enrollment Services CoordinatorAs an Enrollment Services Coordinator, you play a crucial role in connecting with potential students and assisting them throughout their academic journey within the designated department at the University of Pittsburgh's School of Health and Rehabilitation Sciences (SHRS). Your responsibilities encompass a variety of tasks,...


  • Pittsburgh, Pennsylvania, United States Duquesne University Full time

    Job SummaryWe are seeking a highly skilled and dedicated Enrollment Services Specialist to join our team at Duquesne University. As a key member of our Enrollment Management Group, you will play a critical role in providing exceptional support to our students, families, and colleagues.Key ResponsibilitiesProvide high-quality front-line experience for...


  • Pittsburgh, United States Mantra Management Group Full time $42,000 - $54,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception with our team. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...


  • Pittsburgh, United States Mantra Management Group Full time $42,000 - $54,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception with our team. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...


  • Pittsburgh, Pennsylvania, United States Michaels Stores Full time

    {"title": "Customer Service Team Member", "description": "Job SummaryWe are seeking a Customer Service Team Member to join our team at Michaels Stores. As a Customer Service Team Member, you will be responsible for providing exceptional customer service, maintaining store recovery standards, and preventing shrink with great service.Key ResponsibilitiesAdhere...