Customer Service Representative

1 day ago


Pittsburgh, Pennsylvania, United States Michaels Stores Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the overall success of our store.

Key Responsibilities:

  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Maintain store recovery standards to deliver our brand promises and prevent shrink.
  • Engage customers on the benefits of our rewards program and complete enrollments.
  • Educate customers on our voice of customer survey.
  • Merchandise recovery and maintenance.
  • Support the merchandise return/go back process and general store recovery.
  • Acknowledge customers, help locate products, and provide solutions.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Support shrink and safety programs.
  • Assist with omni-channel processes.
  • Execute a well-merchandised and in-stock store.
  • Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations.

Preferred Qualifications:

  • Retail and/or customer service experience preferred.


  • Pittsburgh, Pennsylvania, United States Cetera Financial Group Full time

    About the RoleThis position supports Financial Advisors (Registered Representatives) in managing their day-to-day Investment practice, enhancing customer service levels, and experiences. The role involves working directly with Registered Representatives to prepare and process client paperwork, perform client financial transactions, maintain client...


  • Pittsburgh, Pennsylvania, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at InsideHigherEd. As an Information Center Representative, you will be the primary point of contact for individuals seeking information and assistance related to our programs and services.Key ResponsibilitiesProvide prompt, friendly, and accurate...


  • Pittsburgh, Pennsylvania, United States Chick-fil-A McKnight Road Full time

    Job Description**About Us**Chick-fil-A McKnight Road is a fast-paced and dynamic restaurant environment where we are committed to providing exceptional customer service and quality food to our guests. We are seeking a motivated and enthusiastic team member to join our team as a Customer Service Representative.ResponsibilitiesAs a Customer Service...


  • Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:Provide advanced analytics and reporting services aimed at enhancing and automating client...


  • Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:1. Provide comprehensive analytics and reporting services aimed at enhancing and automating...


  • Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in providing exceptional support and ensuring client satisfaction.Key Responsibilities:As a Customer Service Representative, you will:1. Deliver advanced analytics and reporting services to enhance and automate client...


  • Pittsburgh, Pennsylvania, United States Golden Corral Full time

    Job Summary:We are seeking a highly motivated and friendly Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive dining experience.Key Responsibilities:Guest Service:Greet...


  • Pittsburgh, Pennsylvania, United States Patron Technology Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative at Patron Technology. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...


  • Pittsburgh, Pennsylvania, United States Hertz Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesCustomer Service: Provide world-class customer...


  • Pittsburgh, Pennsylvania, United States Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in building lifelong relationships with our customers, you will be responsible for providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesMaintain a safe and clean shopping...


  • Pittsburgh, Pennsylvania, United States Hertz Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our rental operations team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesCustomer Service: Provide...


  • Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dollar Bank, FSB. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone, ensuring that their needs are met and exceeded.Key ResponsibilitiesHandle Customer Inquiries:...


  • Pittsburgh, Pennsylvania, United States Lithia Motors Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Baierl Honda, a dealership under the Lithia Motors umbrella.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring a positive and professional experience for all clients.Problem-Solving:...


  • Pittsburgh, Pennsylvania, United States The Auto Club Group Full time

    Job Summary: As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires excellent communication and problem-solving skills to provide top-notch customer service in a fast-paced 24/7 operation.Key Responsibilities:Respond to member calls and provide...


  • Pittsburgh, Pennsylvania, United States Hannacareers Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hannacareers. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving product or service issues, and recommending potential products or services to management.Key...


  • Pittsburgh, Pennsylvania, United States The Auto Club Group Full time

    Job Summary: As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires excellent communication skills, a strong customer service focus, and the ability to work in a fast-paced 24/7 environment.Key Responsibilities:Respond to member calls and provide...


  • Pittsburgh, Pennsylvania, United States Applied Industrial Technologies Full time

    About Applied Industrial TechnologiesWe are a leading industrial distributor and a Fortune 1000 company, dedicated to providing exceptional customer service and support. Our team is passionate about delivering value to our customers and driving business growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a...


  • Pittsburgh, Pennsylvania, United States Giant Eagle Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and supporting the sales and profitability of our store.**Key...


  • Pittsburgh, Pennsylvania, United States A-Line Staffing Solutions Full time

    About the RoleA-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team in a Call Center environment. As a representative, you will be the primary point of contact for clients, providing exceptional support and resolving issues in a timely and professional manner.Key ResponsibilitiesClient Support: Assist clients through...


  • Pittsburgh, Pennsylvania, United States Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in building lifelong relationships with our customers, you will be responsible for providing exceptional service, ensuring a safe and clean shopping environment, and maintaining a positive attitude in a...