Customer Success Manager-1962

1 month ago


Miami, United States SIGOOK® - STAFFING Full time
Job DescriptionJob Description

Description:

Join the first one-stop solution digital platform dedicated to aerospace tooling park management Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.

We Offer:

- Competitive salary package

- Excellent benefits package

Responsibilities:

  • Users’ asset analysis
  • Data cleaning
  • Upload DATA into ERP system and linking into another system
  • User accounts creation
  • User training and accompaniment during deployment process
  • Bug reporting to development team and resolution follow up
  • Daily Support to end users on system use
  • Customer satisfaction survey and proposition of improvement and correction action plan
  • Gather End users’ new development ideas and requests, evaluate and implement in the development roadmap

Requirements:

  • 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks
  • AS degree or equivalent experience and or education combination
  • Ability to read and write English, follow verbal instructions, and use simple math
  • Proficient computer skills – Microsoft Office
  • Must be able to travel
  • Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment
  • Organizational skills
  • Technical capacity
  • Initiative, collaborative, articulate, calm and resourceful
  • Time Management

Must be eligible to work for any employer within the US

Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.

 

Company DescriptionSIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the U.S.A. for personnel recruitment and selection. We sincerely thank all candidates who apply, however, only those selected for an interview will be contacted.Company DescriptionSIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the U.S.A. for personnel recruitment and selection. We sincerely thank all candidates who apply, however, only those selected for an interview will be contacted.

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