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RCM Training Specialist

2 months ago


Joliet, United States QualDerm Partners, LLC Full time
Job DescriptionJob DescriptionDescription:

To achieve and maintain our high-quality standards, we seek to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.


We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.


We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.


PURPOSE:

The RCM Training Specialist will provide education and training for revenue cycle processes and functions.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Deliver instructor-led training sessions for revenue cycle internal team and practice operations/front desk
  • Prepare instructional materials to enhance learning experience including participant guides/job aides
  • Assess learning needs across the revenue cycle team and practice operations and develop formal training plans in an appropriate delivery setting (in person; virtual meetings or learning management system)
  • Ensure that training is tailored to appropriate adult learning educational level in coordination with Human Resources
  • Create interactive, skills-based training courses and activities
  • Ensure that training content and materials reflect current processes, procedures, and guidelines. Update content/materials as needed


OTHER FUNCTIONS:

  • Maintains regular and predictable attendance.
  • Performs other essential duties as assigned.
  • Maintain professional licensure/certifications as applicable.
  • Travel to other jobs or office locations as applicable.


SKILLS AND QUALIFICATIONS:

  • Knowledge of medical practice and care.
  • Knowledge of common safety hazards and precautions.
  • Skilled in identifying and resolving problems.
  • Ability to maintain records and record test results.
  • Ability to interpret, adapt and apply guidelines and procedures.
  • Ability to multitask in a busy office with numerous interruptions.
  • Ability to use good reasoning and judgment and react calmly in emergency situations.
  • Ability to establish and maintain effective working relationships with patients, medical staff, co-workers and the public.
  • Ability to read, write and communicate effectively orally and in writing to English.
  • Knowledge of medical terminology.
  • Proficiency in the operation of a computer keyboard and ability to work effectively with Microsoft Office Products.
  • Handling of Protected Health Information (PHI) for duties related to document and report preparation. Policies and Procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule.
  • Understand HIPAA security policies, procedures, expectations, and professional responsibilities related to area and staff.


EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree preferred
  • At least 2 years of experience involving training for healthcare organization
  • Revenue cycle experience preferred
  • Complete Modernizing Medicine University courses within 6 months of hire
  • Strict attention to detail
  • Ability to meet deadlines in a fast paced, start-up, results-oriented environment, as well as excellent organizational skills
  • Excellent verbal and written communication skills
  • Proficient Microsoft Office Suite products, specifically Excel and ability to analyze large data sets
  • Ability to collaborate and work in a team environment


BENEFITS OF JOINING QUALDERM PARTNERS:

  • Competitive Pay
  • Medical, dental, and vision
  • 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
  • Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 Floating Holidays
  • Company paid life insurance and additional coverage available
  • Short-term and long-term disability, accident and critical illness, and identity theft protection plans
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Employee Referral Bonus Program


QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Requirements: