Sales Assistant Customer Service
2 weeks ago
Global Airtech is seeking energetic talent who is looking for a great opportunity We are a worldwide distributor of aircraft spare parts and we strive to provide first-class quality service to our customers.
Global Airtech has an immediate opening for a Sales Assistant/Customer Service position at our Doral location. This is a full-time position, responsible for achieving customer satisfaction by ensuring our products and services meets our quality standards.
Responsibilities include but are not limited to:
- Collects and interprets data
- Utilizes data to develop reports and analysis to maximize sales profit and to procure good inventory
- Supports various sales colleagues to achieve overall organization goals, sales growth.
- Enters customers’ Request for Quotes into Pentagon on behalf of Inside Sales Executives.
- Processes customer orders by entering them as Sales Orders in Pentagon.
- Coordinates delivery of merchandise and services to ensure on-time delivery.
- Maintains quality service by enforcing organization standards
- Negotiates pricing with vendors to maximize marginal profit.
- Establishes and maintains relationships with vendors.
- Sources for non-stock items that customers request through I.L.S. to meet their requirements and analyzes market trends for pricing.
- Provides customers with requested information, such as paperwork, images, updates on delivery, etc.
- Calls and/or emails vendors or checks Manufacturer or O.E.M. websites to inquire about part pricing and availability
- May participate in marketing events such as seminars and trade shows
Requirements:
- Strong Excel skills
- At least 2 years of customer service/sales in an office environment
- Must have strong organizational, analytical, problem solving, management and communication skills
- Customer focus
- Strong attention to detail
- Time Management - ability to multitask and meet deadlines
- Must be able to work collaboratively and independently
- Good general computer skills with MS Office applications, such as Word, Excel, Outlook
- Strong critical thinking.
We offer:
- Performance bonus
- Medical, Dental, and Vision Insurance
- 401(k) plan
- Holiday pay
- Vacation
- Paid sick leave
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