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Healthcare Customer Service Rep

4 months ago

Irving, United States CornerStone Staffing Full time
Job DescriptionJob Description

CornerStone Staffing is recruiting customer service candidates who have a passion for healthcare and patient experience. If you love to help others and are detail oriented this is the job for you. Apply to be a Healthcare Customer Service Rep and launch your career with a worldwide company

 

Location: Irving, TX (75063)

 

Pay: $18.50/hr

 

Schedule: Mon – Fri 9am - 6pm (Hybrid opportunity once fully trained)

Must be okay to work OT during the week (extended shift hours)

 

Job Responsibilities:

  • Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with our company policy and procedures

  • Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication

  • Verifies patient information and proper physician authorization

  • Checks all orders for insurance approval

  • Phone support calling doctor’s offices and patients

  • Show initiative and take an enthusiastic proactive approach to work

  • Exhibit sense of urgency and superb multi-tasking skills

  • Checks all orders for completeness of information

  • Follow all applicable government regulations including HIPAA

  • Accurately process all orders in a timely manner



Qualifications / Requirements:

  • 1-2 years of Healthcare Customer Service / Call Center experience

  • High school graduate or equivalent

  • Data Entry skills testing - must test at 35wpm or higher

     

 

To Apply for this Job: 

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the ADDISON office.

 

#zip

Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunityCompany DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
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CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity