Customer Service Reps for a Mail Order Pharmacy
2 months ago
CornerStone Staffing is hiring for (20) Pharmacy Customer Service in Irving, TX
An ideal candidate has strong data entry, attention to detail, and can support a phone que.
Work for one of the largest providers of medicines, pharmaceutical supplies and health information technology products (IT) products in the United States.
Apply Today
Position : Customer Service Rep for a Pharmacy Call Center
L ocation: Irving, TX (75063)
Pay: $18.50/hr
Schedule: Monday - Friday | 9am 6pm (must be okay working extended hours during peak season)
Job Description:
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Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care
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Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription
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Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication
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Checks all orders for completeness of information
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Verifies patient information and proper physician authorization
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Must be able to support Phone calls
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Checks all orders for insurance approval
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Ability to read and interpret prescriptions
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Calculates correct dosage volumes, converting between metric and apothecary equivalents
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Maintains a neat and clean workstation
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Accurately process all orders in a timely manner
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Assist in maintaining the accuracy of software templates
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Other tasks as assigned by Management
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Follow all applicable government regulations including HIPAA
Job Requirements/Previous Experience:
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High school graduate or GED
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Healthcare and/or Pharmacy customer service experience
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Type 35+ wpm
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1+ years of experience in a Data Intake role
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Lift 40 pounds in case support needed in fulfillment
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Exhibit sense of urgency and superb multi-tasking skills
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