Talent Acquisition Manager

employment opportunity

TALENT ACQUISITION MANAGER

Division 600

About Goodwill SOLAC:

Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County.

Our skills training, education, job preparation, and placement programs build lives, families, and communities—one job at a time. Placing individuals in productive and competitive employment fills them with the value, joy, and dignity of a paycheck. We believe putting people to work benefits the individual and the community’s economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems.

Goodwill SOLAC is one of 154 independent Goodwill’s with membership in Goodwill Industries International. Goodwill SOLAC’s campus in Long Beach houses its administrative offices, training programs, processing operations, transportation fleet, LiNKS Sign Language & Interpreting Services, retail store, and e-commerce operations.

Goodwill is a culturally diverse and inclusive organization. We are a proud equal opportunity employer. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Role Overview:

This position reports to the Vice President of Human Resources and Compliance and performs various talent acquisition and recruitment tasks. The successful hands-on incumbent responsibilities include determining current staffing needs, developing talent acquisition strategies, leading employment branding initiatives, sourcing candidates for open positions, conducting recruitment processes, ensuring positive candidate experiences, and assisting in employee retention and development. The role will supervise the Talent Acquisition Operations team and work closely with the VP to ensure continuity in leadership strategies and messaging. Additionally, as a vital member of the Human Resources Team, the Talent Acquisition Manager will collaborate and provide directional support to the Human Resources Operations, Compliance, Learning, and Development, all pillars of HR Excellence, and all other divisions in the organization. This position frequently interacts with senior leadership and must be able to work well independently and as part of a team.

Exemplary Duties/ Responsibilities:

• Provide oversight of the Talent Acquisition Pillar, including the Full Cycle Recruiting, Onboarding, Recruiting Policies and Procedures, and other related functions.
• Engage in collaborative and effective leadership with the Recruiting Team.
• Identify the company’s staffing needs and develop talent acquisition strategies and hiring plans to attract top talent accordingly, including DEIB.
• Lead Goodwill’s employment branding initiatives, including ensuring a positive candidate experience.
• Use various methods to source and recruit potential candidates, including social media platforms, networking events, and job fairs.
• Work closely with management on all diversity initiatives involving Talent Acquisition to ensure equity and accessibility throughout the life cycle of an employee.
• Develop competitive or specialized intelligence concerning talent development or employee retention.
• Plan and conduct recruitment and selection processes for leadership and mid-level positions
• Work closely with the other HR Pillars to assist in employee retention, retaining human resources a company needs, and development.
• Utilize and create metrics to create reports, forecasts, and trends and identify areas of improvement in the Talent Acquisition space
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Effectively communicates with all levels of management and employees.
• Responsible for new and updated approaches, standard operating procedures, policies, and procedures to effect continual improvements in the efficiency of department and services performed
• Participate in public relations and professional society activities
• Engage in collaborative and effective leadership of the recruiting team.
• Performs other related duties as required and assigned

TALENT ACQUISITION MANAGER QUALIFICATIONS:

Minimum Qualifications:

• BS/BA in Business Administration, Human Resources, or relevant field and a minimum of four years of Human Resources experience, focusing on Talent Acquisition/Recruiting and Hiring is preferred. However, any combination of education and experience providing the required skill and knowledge for successful performance would be a qualifying
• Two years of supervisory or management experience
• Proven track record as a talent acquisition manager
• Experience in full-cycle recruiting, sourcing, and employment branding
• Experience in understanding recruiting trends and forecasting
• Proven track record of implementing effective DEIB strategies around recruiting and onboarding
• Proficient in the use of social media and job boards
• Understanding of all selection methods and recruiting techniques to yield top talent
• Working knowledge of Applicant Tracking Systems (ATS) and databases
• A leader and strategic thinker
• Knowledge of federal, state, and local laws regulating Human Resources
• Strong verbal and written communication skills
• Good public/employee relations skills, problem-solving, analyses, and decision-making ability
• Aptitude for math is essential
• Intermediate to advanced knowledge and experience with MS Office and Outlook
• Excellent verbal and written communication skills
• Ability to navigate throughout all levels of the organization
• Utmost ability to maintain confidentiality
• Ability to manage multiple priorities yet be nimble
• Must possess a valid California motor vehicle operating license and must be willing to use their vehicle in the course of employment

Preferred Qualifications:

• Previous experience working in all areas related to human resources at the corporate level in a company size of 300+ employees
• PHR/SPHR Human Resources Certification
• Strong working knowledge and experience with an ADP employee and payroll software
• Ability to give consistent counsel to supervisors and managers

Core Competencies II:

To perform the job successfully, an individual should demonstrate the following competencies:

• Confidentiality – Understands and adheres to high-level confidentiality in all work-related information discussions and information sharing in all board meetings and by the senior leadership team.

• Ethics and Values – Adheres to Goodwill core values and beliefs during times of strength and opportunities and acts in line with those values.
• Problem-Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and situations
• Task Management –Communicates changes and progress; completes projects on time and budget.
• Technical Skills – Pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others
• Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things
• Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.
• Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness; puts team success above own interests; supports everyone’s efforts to succeed.
• Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures and those with barriers to employment, including disabled populations.

This job posting should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.