Donor Database Administrator

1 week ago

Irvine, United States Council On Aging Full time
Job DescriptionJob DescriptionDescription:

DESCRIPTION: Do you like helping people? Are you interested in making a difference in the lives of local seniors? Would you like to broaden your expertise by working for a non-profit that provides programs and services for seniors in Southern California?

Consider joining the Council on Aging – Southern California. We are a local non-profit organization that has been helping seniors and their families navigate the aging experience for over 50 years. Annually, we serve over 100,000 seniors with an array of no-cost programs that help them remain healthy, connected and protected.

PURPOSE: To effectively manage, track and provide reports on donor data through a comprehensive database, eTapestry. Provide support in the execution of COASC fundraising events and programs. And provide support to social media and communication strategies that will increase visibility of the Council on Aging – Southern California.

REPORTING TO: Director of Development & Community Relations

JOB RESPONSIBILITIES (including but not limited to):

· Manage the Council’s “eTapestry” web-based donor software database – data entry and report generation.

· Track incoming gifts, enter gifts in database and generate thank you letters with CEO’s signature on a timely basis to acknowledge donations.

· Assist in planning and implementation of the Council’s communications plan for email campaigns, individual donor program, and special events.

· Supports the management of e-mail communication creation, distribution/delivery and reporting.

· Support and assist the Event/Campaign Manager with various software applications, i.e. Smarter Entry, Greater Giving, Stripe, Bonterra and other applications as needed.

· Help develop and implement marketing campaigns to promote Council programs, events, volunteer recruitment and products (i.e., Facebook, Constant Contact, Instagram, etc.).

· Support and assists the Director of Development in the preparation, coordination and execution of the SmileMakers Program including Holiday Gift Project, Valentine’s Day Card, and Centennial Smiles.

· Provide donor database management, updates, and selected reports utilizing “eTapestry” software.

· Responds to web and email inquiries from potential volunteers, donors and other interested parties.

· Assists in proof reading the writing and editing copy for a variety of e-communications including website, e-newsletters, press releases and volunteer recruitment.

· Coordinates the execution of web site content for the Development Department including general volunteer orientation attendees, event volunteer recruitment, online contributions and program outreach.

· Provides database and/or list management in eTapestry and Constant Contact for entire agency.

· Other duties as assigned by the Director of Development & Community Relations.

Requirements:

QUALIFICATIONS:

· Degree in related field (years of experience may substitute for degree).

· Knowledge of web-based donor & communications software (i.e., Blackbaud, eTapestry, Constant Contact, Smarter Entry etc.) a plus.

· Demonstrated skills in social media (Facebook, Instagram, Constant Contact, Blogging, etc.) and website databases.

· Strong analytic skills, with the ability to extract and interpret data from various sources and an understanding of web analytics are necessary.

· Demonstrated excellent writing and editing skills.

· Must have a passion for social media and a mastery of online social marketing tools.

· Computer literacy with competency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Indesign.

· Excellent time management and organizational skills.

· Ability to handle multiple projects simultaneously and continuously seek process improvements.

· Ability to work effectively with people in a variety of situations.

· Knowledge of and experience in current office practices.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by the employee to successfully perform the functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform this job.

While performing the duties of this job the employee will be required to sit for periods of time. Standing, walking and bending are required movements. The employee will occasionally need to lift approximately 25 lbs. and move furniture such as chairs, folding tables and art display racks.

CONDITIONS OF EMPLOYMENT

The ability to transport oneself to needed appointments with reliable transportation is required.

EQUAL EMPLOYMENT OPPORTUNITY:

The Council on Aging – Southern California is committed to a policy of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status.

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