Specialty Medication Coordinator

2 months ago


Santa Fe, United States Epiphany Dermatology Full time
Job DescriptionJob Description

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.

We are looking for a service-oriented, motivated individual to join us as a Specialty Medication Coordinator to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide.

Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.


We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job.


If you are interested in joining this mission-driven team, please consider applying today


What we are looking for:

A Specialty Medication Coordinator (also referred to as Biologics Coordinator) to assist with ensuring our patients have access to the best care possible While this individual will assist with Medical Assistant duties as needed, their bigger focus will be on navigating the complexities of patient access to prescribed biologics and specialty medications. This may include communicating with insurance providers, completing enrollment forms, reviewing benefit verifications, submitting prior authorizations, writing appeals or letters of medical necessity, and coordinating all efforts of specialty pharmacies and manufacturer HUBs.


The ideal candidate should be totally comfortable juggling multiple priorities and excel at meeting deadlines … Bonus points if you are a total people person


What you'll do:

  • Deliver patient care per provider orders, based on practice guidelines and applicable regulations.

  • Ensure that specialty medications are ordered properly and use resources that make sense for the patient's insurance status.

  • Act as a resource for patients, prescribers and clinic staff who have questions about access to specialty medications

  • Effectively communicate and collaborate with outside contacts such as patient access representatives, sales representatives, and specialty pharmacies.

  • Establish and maintain good relationships with pharmacies and medication representatives to have access to specialty medications and obtain assistance ordering medication as needed.

  • Work with clinic staff and patients to ensure patients are getting scheduled for routine appointments as needed by prescribers.

  • Create appeal letters and manage the appeals process for denials.

  • Ensure requests for prior authorizations are moving forward, getting renewed or being actively appealed.

  • Ensuring all tasks, emails, voicemails/phone calls are addressed in a timely manner.

  • Help keep track of enrollment information such as who is on what specialty medication,

  • Use tools such as covermymeds, secure email platforms, and pharmacy portals as needed.

  • Other duties as assigned.

If you're a hard worker with excellent customer service skills who understands the importance of doing your best to take care of every patient … we want to talk to you

It’ll help to have/be:

  • Able to adjust personal availability according to volume changes and activity surges

  • The ability to adhere to a compliance program and HIPAA standards and policies

  • Able to receive and apply constructive input for performance improvement and growth.

  • Experience with EHR systems -not required but highly desired.

Qualifications/Experience:

  • High school diploma or general education degree (GED).

  • Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law).


Work Environment and Physical Requirements:

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.


Benefits:

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more



  • Santa Fe, New Mexico, United States Christus Health Full time

    Job Title: Patient Care CoordinatorJob Summary: We are seeking a highly skilled Patient Care Coordinator to join our team at Christus Health. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our medical clinic, providing exceptional patient care and support to our physicians and staff.Key...


  • Santa Fe, New Mexico, United States CHRISTUS Health Full time

    As a member of the Orthopaedic Team, the Coordinator directs, and has daily oversight of, delivery of patient care and appropriate responsibilities concerning non-surgical procedures. Coordinates the day-to-day needs related to operations for both staff and patients. The Coordinator assigns or performs the following duties: Supports the Orthopaedic Surgeon...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Continuing Medical Education Coordinator to join our team at Christus Health. The successful candidate will be responsible for coordinating Continuing Medical Education (CME) activities through the Mayo Clinic Care Network and maintaining accurate records for the accredited CME program.Key...


  • Santa Fe, United States CHRISTUS Health Full time

    Description POSITION SUMMARY: Coordinates Continuing Medical Education (CME) activities through the Mayo Clinic Care Network, and all record-keeping files for the accredited CME program. The Coordinator serves as a resource for CME activities for physicians, leaders, and as appropriate, for Associates. The CME Coordinator is responsible for coordinating a...


  • Santa Fe, United States CHRISTUS Health Full time

    DescriptionPOSITION SUMMARY: Coordinates Continuing Medical Education (CME) activities through the Mayo Clinic Care Network, and all record-keeping files for the accredited CME program. The Coordinator serves as a resource for CME activities for physicians, leaders, and as appropriate, for Associates. The CME Coordinator is responsible for coordinating a CME...


  • Santa Fe, United States Christus Health Full time

    Description POSITION SUMMARY: Coordinates Continuing Medical Education (CME) activities through the Mayo Clinic Care Network, and all record-keeping files for the accredited CME program. The Coordinator serves as a resource for CME activities for physicians, leaders, and as appropriate, for Associates. The CME Coordinator is responsible for coordinating a...


  • Santa fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY: Coordinates Continuing Medical Education (CME) activities through the Mayo Clinic Care Network, and all record-keeping files for the accredited CME program. The Coordinator serves as a resource for CME activities for physicians, leaders, and as appropriate, for Associates. The CME Coordinator is responsible for coordinating a CME...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled and dedicated Nurse Practitioner or Physician Assistant to join our Urology Specialty Clinic team. As a key member of our healthcare team, you will provide exceptional patient care and work collaboratively with our urology team to diagnose and treat a variety of genitourinary...


  • Santa Fe, United States Christus Health Full time

    DescriptionPOSITIONSUMMARY: Coordinates Continuing Medical Education(CME) activities through the Mayo Clinic Care Network, and allrecord-keeping files for the accredited CME program. TheCoordinator serves as a resource for CME activities for physicians,leaders, and as appropriate, for Associates. The CME Coordinator isresponsible for coordinating a CME...


  • Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY: CoordinatesContinuing Medical Education (CME) activities through the MayoClinic Care Network, and all record-keeping files for theaccredited CME program. The Coordinator serves as a resource forCME activities for physicians, leaders, and as appropriate, forAssociates. The CME Coordinator is responsible for coordinating aCME...


  • Santa Maria, United States Pacific Central Coast Health Center Full time

    Overview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job Title: Care Coordination ManagerJob Summary: Christus Health is seeking a highly skilled Care Coordination Manager to oversee the coordination of patient care services, ensuring seamless transitions between hospital and clinic settings.Key Responsibilities:Manage Care Coordination Services: Develop and implement protocols that promote optimal...


  • Santa Fe, New Mexico, United States Christus Health Full time

    POSITION SUMMARY: The RN Patient Navigator is accountable for overseeing, coordinating, and integrating all Care Coordination services within the CHRISTUS St. Vincent Health System. This role involves delivering Care Coordination services to patients, tailored to their individual needs, and facilitating their journey through hospital or clinic environments....


  • Santa Fe, New Mexico, United States Christus Health Full time

    POSITION SUMMARY: The RN Patient Navigator is accountable for overseeing, organizing, and unifying all Care Coordination services within the CHRISTUS Health framework. This role provides essential Care Coordination services to patients, tailored to their individual needs, and facilitates their journey within both hospital and clinic environments. The RN...


  • Santa Fe, New Mexico, United States Christus Health Full time

    POSITION SUMMARY:Accountable for overseeing, organizing, and integrating all Care Coordination services within the CHRISTUS St. Vincent Health System.Delivers Care Coordination services to patients based on individualized acuity and manages patient care in both hospital and clinic environments. Fosters a collaborative and responsible working relationship...


  • Santa Maria, California, United States Pacific Central Coast Health Center Full time

    Overview Pacific Central Coast Health Centers (PHC) is a non-profit community clinic organization that operates over 40 health centers along the coast. Our dedicated team of physicians and advanced practice providers deliver a comprehensive array of primary and specialty care services. PHC is part of Dignity Health Central Coast's esteemed network of...


  • Santa Maria, California, United States Pacific Central Coast Health Center Full time

    Overview Pacific Central Coast Health Centers (PHC) is a distinguished non-profit community clinic organization that encompasses over 40 health facilities along the coast. Our skilled physicians and advanced practice providers deliver a comprehensive array of primary and specialty care services. PHC is integrated within Dignity Health Central Coast's...


  • Santa Maria, California, United States Pacific Central Coast Health Center Full time

    Overview Pacific Central Coast Health Centers (PHC) is a prominent non-profit community clinic organization, encompassing over 40 health centers along the scenic coast. Our dedicated team of physicians and advanced practice providers delivers a comprehensive array of primary and specialty care services. PHC is an integral part of Dignity Health Central...


  • Santa Fe, United States CHRISTUS Health Full time

    DescriptionPOSITION SUMMARY: Responsible for managing, coordinating and integrating all Care Coordination services within CHRISTUS St. Vincent Health System. Provides Care Coordination services to patients based on person-centered acuity and coordinates patient in hospital or clinic setting. Contributes to a cooperative and accountable working relationship...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Lung Nodule Coordinator Job SummaryThe Lung Nodule Coordinator plays a critical role in leading and facilitating the development, implementation, and ongoing adherence to identifying and treating lung nodule patient populations. This position requires strong collaboration with healthcare team members to optimize interventions and manage community outreach to...