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California Protons Cancer Therapy Center provides state-of-the-art cancer treatments to patients with varying diagnoses who travel here from all over the world. From our world-renowned Radiation Oncologists, highly trained Registered Nurses, Medical Physicists, Dosimetrists, and Radiation Therapists, and everyone in-between, our team of professionals works collaboratively to bring hope and healing to even the most aggressive cancer cases. If joining a dynamic team whose passion it is to help people return to their life as they once knew it sounds exciting, California Protons Cancer Therapy Center may be the place for you.
Reports to: Clinical Operations Manager
Salary Range: $25.00-30.00/hour (Dependent on education and experience)
Classification: Non-Exempt (Part-Time/20-25 hours per week)
Summary:The Patient Navigator is responsible for assisting patients in identifying, completing applications, submitting applications, and securing financial assistance for their treatment costs, lodging, travel, etc. The Patient Navigator acts as a resource for patients and their families to support and coordinate patient access. The Patient Navigator also acts as an advocate between patient, their family, and the care team.
Key Responsibilities:- Facilitate the education of patients and families regarding the financial resources available to them. Acts as a resource to health care team
- Identifies and maintains a database of appropriate resources for patient support.
- Facilitates building relationships with local lodging resources to establish discounted patient rates.
- Initiate, build, and maintain relationships with community resources that may to assist or offer support and services for patients.
- Works in collaboration with the interdisciplinary team members and community resources to provide appropriate resources with consideration for patient wishes, values, and required accommodations.
- Compose and maintain legible correspondence/documentation regarding conversations with the patient and family members.
- Documents communication within ARIA EMR
- Serve as resource for information about services provided for inquiries from physician offices, potential patients and families from outside San Diego County.
- Basic knowledge of medical procedures, terminology and equipment
- Ability to maintain confidentiality
- Strong organizational and analytical skills; innovate with ability to identify and solve problems
- Excellent interpersonal skills
- Use of critical thinking skills to recognize and solve patient problems
- Ability to plan work, establish priorities and remain flexible
- Demonstrate proficiency of computer applications and EHR system
- Bachelor's degree preferred
- Experience in a healthcare setting (oncology experience a plus but not required)
- Strong computer skills (including experience with Microsoft Office programs)
California Protons Cancer Therapy Center is following all federal and state mandates. We do have a voluntary but strongly encouraged COVID-19 vaccination policy in place for all staff.
California Protons Cancer Therapy Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, national origin, sex, age, disability, genetic information, status as a protected veteran, or any other legally protected status under local, state, or federal law.
