Patient Navigator
1 month ago
Patient Navigator EM-General-ZSFG Full Time 79077BR Job Summary Note: This is a Contract position. End Date is 1 year from start date with possibility of renewal. Project FRIEND Connect is an extension of the now-ended Project FRIEND: First Responder Increased Education and Naloxone Distribution program, which is an initiative that equips first responders with naloxone for community distribution. Over the course of five years, Project FRIEND Connect aims to offer medication-assisted treatment (MAT) and psychosocial services to 150 individuals aged 18 or older with opioid use disorder (OUD) who are given naloxone by first responders in the pre-hospital setting. The Project FRIEND Connect team consists of a Project Director, Program Manager, Project Evaluator, EMS Physician Liaison, Outpatient Physician Liaison, and two Patient Navigators. The Patient Navigator will work closely with the other Project FRIEND Connect team members to link and retain each enrolled patient in MAT and outpatient care using contingency management (monetary incentives) and motivational interviewing. The Patient Navigator is responsible for the implementation project by providing support to recruitment and linkage, and is responsible for recruiting project participants/patients, linking patients with the treatment clinic of their choice, delivering contingency management and motivational interviewing, and re-engaging patients that may drop out of MAT. The Patient Navigator acts as a communication liaison between treatment providers and maintains ongoing relationships with/offers support to enrolled patients. The Patient Navigator is also responsible for tracking patient data, as well as working with the team's Project Evaluator to complete the Government Performance and Results Act (GPRA) questionnaires at intake and 6 months/discharge from the program. Required Qualifications Bachelor's degree in related area and/or equivalent experience/training Minimum 3 years of related experience Ability to complete Motivational Interviewing: 3 day Introductory Intensive course within 3 months of date of hire Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment. Ability to work independently in a fast-paced, demanding environment with minimal supervision. Ability to manage and oversee multiple tasks simultaneously, including high daily call volume. Ability to communicate effectively, both orally and in writing. Proficiency with Windows-based software including Microsoft Word, Excel, Outlook. Knowledge of computer systems and software used in functional area. Preferred Qualifications Acquiring knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare/Medicaid regulations. Knowledge of Medical Terminology. Knowledge of data collection, compilation, and analytical techniques. Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. Working knowledge of the organization and how to get issues resolved. Ability to create effective rapport with a diverse group of patients and care providers. Proficiency in Spanish and/or Chinese dialect. Excellent analytical, interpersonal, and problem-solving skills. Experience working with electronic health records. Knowledge of evidence-based treatment for substance use disorders. Knowledge of harm reduction principles and skills. Knowledge of local substance use disorder resources. Proficiency with motivational interviewing. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization Campus Job Code and Payroll Title 004198 PAT NAVGTR NON-CLIN 3 Job Category Professional (Non-Clinical), Support Services Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Contract Percentage 100% Location Zuckerberg San Francisco General (ZSFG) Shift Days Shift Length 8 Hours Additional Shift Details M-F 8:00 am - 5:00 pm (with some variable hours) #J-18808-Ljbffr
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Patient Navigator
4 days ago
San Francisco, United States UCSF Benioff Children's Hospital Full timeServes as a non-clinical resource and liaison for patients and their families. Assists with navigating all aspects of the healthcare system. Uses knowledge of the unit or clinic to resolve issues and identify ways to increase patient satisfaction. Co Patient, Behavioral Health, Navigator, Healthcare, Counselor
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Patient Navigator
2 months ago
San Francisco, United States University of California , San Francisco Full timePatient Navigator EM-General-ZSFG Full Time 79077BR Job Summary Project FRIEND Connect is an extension of the now-ended Project FRIEND: First Responder Increased Education and Naloxone Distribution program, which equips first responders with naloxone for community distribution. Project FRIEND Connect aims to offer medication-assisted treatment (MAT) and...
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Patient Navigator Specialist
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San Francisco, United States Avispa Technology Full time $40Job DescriptionJob DescriptionPatient Navigator Specialist 2612614 A leading medical institution is seeking an Events Administrator. The successful candidate will be responsible for supporting overall daily administrative operations for cardiology sub-specialty programs located primarily at two campuses and for serving as a non-clinical resource and liaison...
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Patient Care Navigator
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Patient Navigator Lead
2 months ago
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Patient Navigator
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Patient Navigator
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Patient Navigator
3 weeks ago
San Francisco, United States Amerit Consulting Full timeOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Navigator.____________________________________NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099*** Candidate must be authorized to work in USA without requiring...
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Patient Navigator
3 weeks ago
San Francisco, United States Amerit Consulting Full timeOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Navigator.____________________________________NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099*** Candidate must be authorized to work in USA without requiring...
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Patient Navigator Lead
14 hours ago
San Francisco, California, United States University of California Full timeJob SummaryAs a Patient Navigator Lead at the University of California, you will play a pivotal role in developing processes to improve access efficiency and productivity. You will represent team members and partner with leadership to enhance operational workflows.Key ResponsibilitiesDevelop and implement processes to improve access efficiency and...
