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Senior Perinatal Patient Navigator
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Patient Care Navigator
2 months ago
Patient Care Navigator Cardiology Clinic Full Time 80794BR Job Summary Involves providing non-clinical support, guidance and assistance for patients and families as they navigate through complex healthcare environments. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's non-clinical individual needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience. Under the supervision of the Practice Manager, this position makes a difference for patients in an outpatient care unit for UCSF's Cardiac Electrophysiology with a reputation for excellence in the evaluation and treatment of patients with a variety of cardiac arrhythmias. An experienced team of academic cardiac electrophysiologists, as well as expert nurses and technicians, are devoted to the care of patients with abnormal heart rhythms. The Patient Navigator provides excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The Patient Navigator is required to work at any UCSF campus as needed and scheduled. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.99 - $48.23 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: UCSF Benefits . Required Qualifications This position requires flexibility to orient and work at all UCSF Medical Center locations. One year related experience. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications N/A About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization Health Job Code and Payroll Title 004468 PAT NAVGTR NON-CLIN 2 CX Job Category Administrative Support Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX) Employee Class Career Percentage 100% Location Parnassus Heights (SF) Shift Days Shift Length 8 Hours Additional Shift Details Monday - Friday #J-18808-Ljbffr