Field Clinical Specialist

1 month ago

Amarillo, United States Gateway Recruiting, INC. Full time
Job DescriptionJob Description

Responsibilities:

  • Provide pacemaker & ICD follow-up to patients and physician customers.
  • Provide pacemaker & ICD implant support within the area of geographic responsibility.
  • Provide in-service training to physicians, nursing, and technical hospital staff.
  • Train peers in cardiac pacing and products
  • Provide technical and administrative support when required for clinical studies and scientific studies. This may include the collection of patient data, support clinical sites, and/or patient support.
  • Possess strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct.
  • Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
  • Maintain a comprehensive product and technical knowledge of all company bradycardia and tachycardia products.
  • Competency in all aspects of ICD implant and follow-up. Candidates that are not certified must demonstrate technical proficiency and implant certification within six months of the hire date.
  • Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. Candidates that are not certified must become certified within two years of the hire date.
  • Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
  • Assist the sales representative when working within a specific sales territory.
  • Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on the territory schedule. Scheduling is the responsibility of the Director of Sales. Must carry a pager and be always available when on call.
  • Provide implant and follow-up coverage to Sales Representatives when he/she is unavailable or in training.
  • May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary.
  • Out-of-town travel is expected to be no more than 30%.
  • All other duties as assigned.

Qualifications:

  • Bachelor's degree (or equivalent) in Nursing, Physiology, Biology, or Bioengineering. Graduate degree preferred.
  • Minimum of three years of experience working in cardiac Cath lab, EP lab, or pacing business with specific emphasis on pacemaker and ICD support.
  • Pacemaker implantation and/or follow-up experience.
  • Professional appearance and demeanor.
  • Excellent communication skills and the ability to work with all levels of the Company. 

Travel/Availability Requirements:

  • Provide 24-hour, 7 days a week on-call territory coverage (including holidays, weekends, and evenings)
  • Available/willing to work/travel weekends and evenings
  • Ability to travel outside of assigned territory with ease, as needed
  • Continuous verbal and written communication
  • Must be able to drive approximately 80% of the time within the assigned Territory
  • Must have a valid driver's license and active vehicle insurance policy 

Physical Job Requirements:

  • The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
  • Sitting, standing, and/or walking for up to eight-plus hours per day.
  • Environmental exposures include eye protection, infectious disease, and radiation.
  • Frequently required to use hands to finger, handle or feel objects, tools, or controls.
  • Ability to effectively use a mobile phone, PC, keyboard, and mouse.
  • Frequent bending/stooping, squatting, and balance.

 

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