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Behavioral Health Technician- Interfaith Works Women's Center at Crabbs Branch
3 months ago
Title: Behavioral Health Technician of Interfaith Works Women's Center at Crabbs Branch
Reports to: Program Director
Employment Status: Full-time
Shift schedule: rotating schedule; some evening and weekend shifts are required
FSLA Status: Exempt
Pay rate: $60,000 annually
POSITION SUMMARY
The Interfaith Works Women's Center (IWWC) is a housing-focused, low-barrier emergency shelter program for 37 adult women experiencing homelessness. The program provides a safe place for women to stay with meals, case management and housing location services. The goal of the program is to quickly move shelter clients to housing so that homelessness is rare, brief, and non-recurring. Under the supervision of Program Director, the Behavioral Health Technician (BHT) provides support, Harm Reduction supplies, mental health interventions, service coordination, and facilitate daily living activities to clients experiencing psychiatric crisis and homelessness in our 24/7 hours shelters using Trauma Informed Care and Harm Reduction lens.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Provide excellent customer service by treating everyone with dignity and respect.
- Collaborate with client in the formulation of a Case Plan that is reviewed and modified with client on a regular basis.
- Follow Harm Reduction tools and guidelines to help individuals stay safe.
- Keep inventory of Harm Reduction supplies and order/pick up as needed.
- Implement crisis intervention procedures when needed to ensure the safety
and wellbeing of all individuals. This includes using Narcan, calling 911 and/or the crisis center.
- Provide support for clients to receive transportation for recovery services.
- Observe, monitor, intervene upon, and document client behaviors and presentations.
- Complete medication observations, collection and documentation of vitals, and assists medical/nursing team.
- Facilitates group sessions effectively within scope of practice.
- Ensure proper documentation of daily activities including incident reports and grievances.
- Attend and participate in staff meetings and trainings as required by contract.
- Assist in the development of tailored services to each client with a Case Manager-i.e., housing placement, independent living skills, vocational guidance, appointment escorts, integrated substance use treatment, and family counseling.
- Maintain written and computerized records, compile reports and complete other program documentation (including case notes, transportation, statistics, letters, etc.) in HMIS.
- Perform other related duties as required.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES)
- Must obtain a Behavioral Health Technician certification (IW will pay for the certification)
- Knowledge of Trauma Informed Care and Harm Reduction Model
- HS Diploma/GED required, college degree or Peer Certification helpful
- Knowledge of issues related to homelessness and community resources.
- Excellent verbal and written communication skills. Able to communicate relevant information to clients, supervisors and co-workers.
- Ability to maintain calm under pressure and contribute to a de-escalation of crisis situations.
- Ability to maintain boundaries but comfortable using self and personal experiences as applicable
- Bilingual, (English, Spanish or other languages) highly desired.
- Ability to work as a team member with compassion, respect, and professionalism.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
TO APPLY
Interested candidates must submit a resume with their application to be considered. Applicants must apply through this link. Please send any questions about the application process to info@iworksmc.org.
Interfaith Works is an equal opportunity employer which values diversity, equity, and inclusion. We are committed to a continued focus on equitable hiring, training, promotional practices, and policies. We are a drug free workplace and comply with ADA regulations, as applicable.
