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Account Manager/Inside Sales Coordinator

3 months ago

South Bend, United States Lock Joint Tub Full time
Job DescriptionJob DescriptionDescription:

Summary/Objective Compiles data pertinent to manufacture of special products for customers.


Essential Functions: The list of duties and responsibilities are not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

· Reads correspondence from customers to determine needs of customer not met by standard products.

· Confers with engineering department to ascertain feasibility of designing and special equipment.

· Confers with production personnel to determine feasibility and to obtain estimate of cost and production time.

· Corresponds with customer to inform of production progress and costs.

· Enters specifications of tubing required by customers into the computer for the generation of work orders.

· Responsible for the initiation and facilitation of Advanced Quality Planning (AQP) process.

· Travels occasionally throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone.

· Quotes prices and prepares sales contracts for orders obtained.

· Confers date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.


Work Environment:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

· While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Requirements:

Required Education:

· Associate’s degree (AA) or equivalent from two-year College or Technical School; or six months to one year related experience and/or training; or equivalent combination of education and experience


Other Requirements:

Manufacturing Experience.

· Experience with office computer software required, including demonstrated experience with Microsoft Office Suite software packages such as: Outlook, Word, and Excel

· Effective analytical skills

· Effective verbal and written communication

· Effective interpersonal and customer service skills

· Effective organizational and prioritization skills

· Ability to be detail-oriented

· Ability to operate a variety of standard business machines such as: computer, keyboard, calculator, fax, and photocopier

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to speak effectively before groups of customers or employees of organization.

· Ability to apply basic mathematical concepts and apply concepts such as fractions, ratios, percentages, and proportions to practical situations. Basic knowledge of statistics

· Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variable