Service Now Developer
2 months ago
Title: Service Now Developer
Duration: 6 Months
Location: Portland, OR
- This position will focus entirely on ServiceNow. Ability to navigate around ServiceNow. Expertise in ServiceNow remediating Discovery errors. Familiar with layout/format of ServiceNow Configuration Management Database (CMDB). Scope: Remediate CMDB Health Metric results.
- Review dashboard/reports for new items, working on existing tasks, working on any outstanding project work. Weekly meetings, 1:1 with manager, working with co-work on assignments, project meetings. Managing multiple workstreams.
- · Several projects to optimize the Configuration Management Database, one of which is to improve the health metrics. To maximize the usefulness and effectiveness of the CMDB, it must maintain a high level of accuracy. Data errors such as missing information, duplicate information, and stale/orphaned information raise friction with processes consuming CMDB data. Where processes focused on increasing a more secure and reliable
Requirements
- Requires a bachelor’s degree in a related field or equivalent experience.
- Minimum 6+ years’ experience with ServiceNow eDiscoveryStrong understanding & knowledge of CMDB
- Experience working with Virtual Agent, Employee Center/Service Portal, Integrations, specifically AWS integration, PPM administration.
- ITOM/CMDB, Integrations, SPM/PPM, fix/administer Discovery..
- Working process management skills, knowledge of policies and procedures, and strong business process and interrelationship skillsenvironment, erroneous CMDB data can lead to incorrect risk analysis and impede security posture.
Requirements
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