Lead Clinical Solutions Specialist | PAM Health Corporate

1 month ago

Plano, United States PAM Health Full time
Job DescriptionJob Description

Responsibilities:
Project Coordination for assigned clinical solutions IT projects; including interface
integration, ancillary and 3rd party vendor systems
Has a understanding of enterprise healthcare clinical application systems
Develops Business Requirements Specification & Process Flow documents for new
requests
Coordinates Change Management utilizing a systematic approach, analysis, and standard
processes
Creates software functional and integrated test scripts; tracking and regression testing
for system updates
Develops team standard templates to promote standardized documentation
Formulates PowerPoint presentations, user guides, and job aides for clinical business
users and team training
Backfill resource for Senior Director, and team members when out of the office for
PTO, sick, and other out of the office events
Responsible for training of physicians, nurses, therapists, and other staff members on
clinical EHR applications at outpatient clinics and inpatient hospitals nation-wide.
Responsible for Go Live support of EHR applications during the Go Live period, as well
as post Go Live period.
Performs changes to clinical EHR templates/forms (e.g., such as evaluations, daily
notes) as requested and approved by the Corporate VP Clinical Solutions and other
corporate clinical leaders.
Review of clinical workflow documentation for inpatient hospitals and outpatient clinics
for Rehabilitation (IRF), Specialty (LTAC) and Behavioral Health patients.
Provide field-based small team/project leadership.
Configuration, set-up and maintenance of EHR clinical modules for outpatient clinics
and inpatient hospitals.
Supports communication, workflow documentation, issue reporting between clinicians,
PAM servicedesk, EHR vendor and other related support departments
Analysis and problem resolution of clinical computer applications and other computer
systems as required – Application include but are not limited to:
Patient Care Documentation
Order Entry
Other Clinical Applications as required such as TigerConnect
Problem solving and resolution of ServiceNow issues reported to the PAM Service Desk
that are related to Behavioral Health clinical applications.
Take direction from the Senior Director of Clinical Solutions
Collaborate with Clinical Solutions team, representatives from the hospitals, WellSky
and other vendors servicedesks.
On call support as needed


Required Skills, Education, and Experience:
EHR Implementation and support experience REQUIRED.
Experience with training and support for healthcare providers
Excellent organizational skills, attention to detail and highly accurate work are essential
Able to work on multiple projects involving multidisciplinary teams
Demonstrates the ability to plan and organize; and set priorities
Experience with EHR Behavioral Health documentation and maintenance of EHR forms
REQUIRED
Excellent organizational skills, attention to detail and highly accurate work are essential
Able to travel extensively nationwide using publicly available air and ground
transportation


ABOUT US
PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services
through more than 70 long-term acute care hospitals and physical medicine and rehabilitation
hospitals, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM
Health is committed to providing high-quality patient care and outstanding customer service,
coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for
post-acute services in every community it serves. Its mission is to serve people by providing
compassionate, expert care, and to support recovery through education and research.
Joining our PAMily allows you to work in a collaborative environment with colleagues and
leadership with exposure to a variety of patient care levels. Aside from our competitive pay,
generous paid benefit time, and excellent insurance options, you will also have opportunities for
professional growth through our Education Advancement Program.
We are excited to learn more about you and hope that you consider joining us on a shared
mission to improve the lives of others by being an integral part of our We Care Program. Please
take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how
we're able to positively impact our local communities.
PAM Health does not discriminate and does not permit discrimination, including, without
limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color,
religion, national origin, ancestry, age, gender, physical or mental disability, sexual
orientation, gender identity or expression or HIV status, or based on association with another
person on account of that person's actual or perceived race, color, religion, national origin,
ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or
expression or HIV status.

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