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Parts Advisor

1 month ago

Cumberland, United States Don Johnson Auto Group Full time
Job DescriptionJob DescriptionDescription:

Why Us? Dive into a culture where passion meets purpose. Don Johnson Motors isn't just a workplace—it's a community where you're valued and empowered. Our team’s excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 "Best Dealerships to Work For," as recognized by Automotive News. We offer a dynamic environment that rewards your contributions with competitive pay, comprehensive benefits, and countless pathways to shape your future.

Unique Culture: As a fifth-generation family business, we're not just about cars; we're about connections. Our commitment to inclusivity, community engagement, and celebrating every team member's story is what makes us stand out. Plus, we run on the Entrepreneurial Operating System (EOS) ??, ensuring clarity, alignment, and execution across all levels.

The Don Johnson Way: Discover the 30 Fundamentals that underpin our unique culture, known as "The Don Johnson Way," at www.donjohnsonmotors.com/the-don-johnson-way.html. Be part of a legacy where your contribution makes a difference

What You Gain:

  • Flexibility & Balance: Embrace a family-oriented schedule with paid holidays and personal leave.
  • Health & Wellness: Comprehensive health, vision, dental plans, and supplemental insurance.
  • Growth & Learning: Get paid to learn with training and certification classes. Explore no-cost college degrees for you and your family.
  • Rewards & Recognition: Enjoy fun and family vibes with monthly team lunches, automotive discounts, and preferred pricing with Verizon and AT&T.
  • Career Advancement: Unlock your potential with growth opportunities and modern facilities.
  • Transparent Leadership: Experience our open-door and open-book management.
  • Financial Security: Benefit from direct deposit payroll, a company-funded 401K, and discounts on various services.

Join a team where you're more than an employee—you're family. Let's drive the future together.


Essential Duties and Responsibilities:

  • Guest Support: Assist retail and service department guests in selecting the necessary parts with a friendly and professional approach.
  • Parts Knowledge: Inform guests about companion part requirements and current specials to enhance their purchasing experience.
  • Communication Mastery: Answer calls promptly, offering accurate price quotes and information.
  • Ensure Accuracy: Review estimates to ensure correct parts are ordered, and pricing aligns with estimates.
  • Order Management: Efficiently pull and fill orders from stock to meet guest needs.
  • Inventory Oversight: Alert the Parts Manager about out-of-stock parts or shop materials requiring immediate action.
  • Sourcing Skills: Locate hard-to-find parts from external sources and place emergency orders if necessary.
  • Guest Updates: Notify service advisors and guests when special-ordered parts are in.
  • Billing Accuracy: Ensure all internal parts requests are billed correctly to service repair orders.
  • Record Keeping: Maintain orderly records of all transactions, including repair orders and invoices.

Your Drive. Our Direction. Let's Succeed Together.

Requirements:
  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Knowledge of automotive parts and accessories
  • Ability to use computer systems and electronic databases
  • Experience working in a dealership or automotive parts center preferred