Program Operations Specialist

3 weeks ago


Springfield, United States Springfield JCC Full time
Job DescriptionJob Description

The Program Operations Specialist is responsible for reviewing the agency’s menu of program plans (e.g., classes, summer camp, special events, etc.), organizing program content, and preparing the CRM database for upcoming programming cycles. Additionally, this position manages the integrated website functionality of the CRM system. The Specialist works collaboratively with JCC Program staff and Marketing/Communications staff to ensure that all programs and services maximize engagement and align with the values and operational priorities of the agency. The successful candidate is well-organized, analytical, results-driven, a self-starter, and a team player.

All employees of the Springfield JCC are responsible for creating relationships with the members, to add value to their membership, and to enhance their sense of belonging with the JCC community.

Primary Duties/Responsibilities

CRM Program Operations

Website Management

Work cross-departmentally on new systems, processes, and procedures to enhance communications and operational efficiency

Assist Marketing/Communications department with clearly-defined project needs (e.g., publication assistance, template creation, text editing), as schedule allows

Work on other agency projects, as assigned

Experience and Qualifications

  • Working knowledge of CRM software functionality and website management
  • Proficient in Microsoft Office, Google Suite, and graphic design tools (e.g., Canva)
  • Bachelor’s degree and 5+ years of work experience in nonprofit or membership-driven organization
  • Have CRM expertise in producing database queries, running reports, and monitoring dashboards
  • Proven ability to successfully manage multiple tasks simultaneously
  • Skill in verbal and written communication with the ability to explain technical concepts to audiences with a wide range of technical skills
  • Knowledge of applicable hardware, software, and peripheral equipment relevant to assignments
  • Sound organizational skills with the ability to set priorities, manage time, problem solve, and be detail oriented with thorough follow-through
  • Knowledge of project management principles, processes, and techniques
  • First-rate attention to detail and accountability to deadlines
  • Skill in examining operations and processes, formulating recommendations, and implementing new systems and procedur

Please submit resume with the following; cover letter, desired salary range, professional references



  • Springfield, Illinois, United States Springfield JCC Full time

    Job DescriptionThe Springfield JCC is seeking a highly organized and analytical Program Operations Specialist to join our team. As a key member of our operations team, this individual will be responsible for reviewing and organizing program content, preparing the CRM database for upcoming programming cycles, and managing the integrated website functionality...


  • Springfield, Illinois, United States Army National Guard Units Full time

    SummaryThis position is for a Command Program Support Specialist, serving within the Army National Guard Units.OverviewAs a Command Program Support Specialist, you will play a crucial role in overseeing the execution and management of various Army National Guard programs while assisting with Command Administrative Office operations.Key...


  • Springfield, Illinois, United States Army National Guard Units Full time

    SummaryThis position is part of the Army National Guard Units and is designated as a Command Program Support Specialist. OverviewAs a Command Program Support Specialist, you will be responsible for overseeing the execution and management of various Army National Guard programs while providing essential support to the Command Administrative Office.Key...


  • Springfield, Illinois, United States National Geospatial-Intelligence Agency (NGA) Full time

    Position OverviewThe National Geospatial-Intelligence Agency (NGA) is seeking qualified candidates for the role of Program and Business Administration Officer. This position is essential in supporting NGA's operations and personnel through a variety of specialized functions.Key ResponsibilitiesAs a Program and Business Administration Officer, your...


  • Springfield, Illinois, United States National Geospatial-Intelligence Agency (NGA) Full time

    Position OverviewThe National Geospatial-Intelligence Agency (NGA) is seeking qualified candidates for the role of Program and Business Administration Officer. This position entails a variety of specialized responsibilities essential for the effective functioning of NGA operations.Key ResponsibilitiesAs a Program and Business Administration Officer, you...


  • Springfield, Illinois, United States National Geospatial-Intelligence Agency (NGA) Full time

    Position Overview:The National Geospatial-Intelligence Agency (NGA) is seeking skilled professionals to fill the role of Program and Business Administration Officer. This position involves a variety of specialized tasks aimed at enhancing NGA operations and supporting staff effectively.Key Responsibilities:As a Program and Business Administration Officer,...


  • Springfield, Illinois, United States State of Illinois Full time

    Position OverviewThe GATA Program Implementation Specialist plays a crucial role in supporting the Program Delivery Manager in executing a comprehensive strategic plan for GATA. This position is essential for ensuring effective program delivery and compliance with state regulations.Key ResponsibilitiesAssist in the development, upkeep, and execution of the...

  • Program Specialist

    1 month ago


    Springfield, United States Girl Scouts of Central Illinois Inc Full time

    Job DescriptionJob DescriptionDescription:Have you been searching for a position where you can make a difference? Look no further! Girl Scouting builds girls of courage, confidence, and character who make the world a better place. As a Program Specialist, you would be directly involved in this rewarding mission.The Program Specialist, serves the Springfield...


  • Springfield Gardens, New York, United States EIHAB Full time

    Position OverviewROLE SUMMARY:The Program Support Specialist plays a crucial role in managing the daily functions of a Day Program, ensuring adherence to relevant regulations and organizational policies. This position focuses on facilitating support for individuals with disabilities while overseeing staff performance. The Program Support Specialist is also...


  • Springfield, Illinois, United States Army National Guard Units Full time

    SummaryTHIS POSITION IS WITH THE ARMY NATIONAL GUARD UNITS.This role is for a Training Operations Specialist, serving as a key technical advisor for the management and administration of the Individual Training Management Program. ResponsibilitiesAs a Training Operations Specialist, you will:Plan, coordinate, monitor, and oversee the operation and security of...


  • Springfield, United States Baystate Health Full time

    The HRIS Operations Specialist oversees the workflow, compliance, and systemic transactions from the point an applicant accepts an offer forward through day one of hire. This role combines Workday transactional experience with administrative People O Operations Specialist, HRIS, Operations, Specialist, Talent Acquisition, Customer Service, Manufacturing,...


  • Springfield, Illinois, United States V2X Full time

    Job OverviewPosition SummaryThis role is integral to a pioneering initiative, contingent upon contract approval.Core ResponsibilitiesExecution of NGA's Scaled Agile Framework for the Enterprise (SAFe) by Insider Threat Engineering Specialists to design, integrate, operate, and sustain specialized Insider Threat Office Information Technology (IT) in...


  • Springfield, Illinois, United States Department Of The Army Full time

    Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.This National Guard position is for a FACILITY OPERATIONS SPECIALIST (TITLE 5), Position Description Number T5710000 and is part of the IL CFMO, National Guard. Duties As a FACILITY OPERATIONS SPECIALIST (TITLE 5), GS , you will:Provide input for the planning and developing of long-term...

  • Program Manager

    3 days ago


    Springfield, Virginia, United States Inalab Consulting Inc Full time

    Job SummaryWe are seeking a highly skilled Program Manager - Acquisition Specialist to join our team at Inalab Consulting Inc. As a key member of our acquisition team, you will be responsible for overseeing services to provide day-to-day operational support for Program Management Offices (PMOs) in the Enterprise Contracts Office (TCC) and the Federally...


  • Springfield, Virginia, United States Chenega Corporation Full time

    Security Operations SpecialistOverviewThe Security Operations Specialist (SOS) plays a crucial role in safeguarding access and ensuring the security of sensitive facilities. This position is vital for identifying, delaying, and managing individuals attempting to breach security protocols or violate established regulations. The SOS is also tasked with...


  • Springfield, Missouri, United States Lincoln University of Missouri Full time

    Job OverviewObjective:The Horticulture Program at Lincoln University is seeking to fill 6 positions aimed at supporting the agricultural community in Missouri. These full-time roles are eligible for benefits and are situated within the College of Agriculture, Environmental and Human Sciences. The positions are funded through grants designed to enhance the...


  • Springfield, United States Simmons Bank Full time

    The Bank Operations Specialist I, as a member of the Operations Team that supports the processing for all banks transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environme Operations Specialist, Operations, Specialist, Processing, Operation, Manufacturing, Banking


  • Springfield, Virginia, United States ManTech International Corporation Full time

    *****All ManTech employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal Workforce Task Force Guidance requiring all covered contractor personnel to be fully vaccinated against COVID-19.***** **Join Our Mission to Secure the Nation** Become a vital member of a diverse team at an Industry Leading Organization,...

  • Operations Specialist

    1 month ago


    Springfield, United States H&R Block Full time

    499696BR Title: Operations Specialist - S What you'll do... : JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices. Duties and Responsibilities: Perform basic building maintenance such as...


  • Springfield, Illinois, United States Booz Allen Hamilton Full time

    Position Overview:The Intelligence Operations Specialist plays a crucial role in enhancing counterintelligence capabilities through various functions, including data collection, operational support, investigative analysis, and technical services. This position requires the application of advanced analytical skills, comprehensive technical knowledge, and a...