Residential Intake Coordinator

1 month ago

Columbus, United States Lighthouse Behavioral Health Solutions Full time
Job DescriptionJob DescriptionSalary: $18.61 - $24.81/hr

Join Our Team

We are excited to announce we are opening a brand-new residential treatment facility in Columbus, Ohio and we are seeking compassionate and dedicated professionals to join our team


Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment. 

 

Our Goal: 

Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment. 


Join our exciting and fast-growing company in which you will have an impact on improving people’s lives Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.


  • 9 Paid Holidays
  • Paid Time Off
  • Sick Time Off
  • Paid continuing education opportunities
  • Paid parental leave
  • Medical/Dental/Vision
  • 401(k)
  • Life Insurance
  • STAR/HRSA/Ohio student loan forgiveness programs

 

Position: Intake Coordinator (Residential)


Job Summary: Assisting individuals recovering from addiction or mental health challenges by supporting the comprehensive intake assessment process. This position reports to the Clinical Site Director.


Duties and Responsibilities:

Duties include, but are not limited to:

  • Guiding clients from the initial call through the entire admissions process working interdepartmentally to ensure a seamless transition into the Lighthouse program.
  • Assists in the admissions process to include client and item searches, storing items that are unallowable for residential treatment, providing clients with LBHS issued clothing items, hygiene, etc.
  • Stays apprised of our program and can discuss the details in depth with potential and incoming clients. 
  • Coordinates admissions for multiple levels of care for behavioral health clients with a focus on SUD and MH. 
  • Greets incoming clients and provides them with an overview of what they can expect, provides them with any mandatory paperwork, and alerts staff of their arrival.
  • Coordinates transportation for incoming clients and relays the information accurately to staff providing client transportation.
  • Maintains and manages the waitlist as required by the State of Ohio and communicates waitlist information to potential clients.
  • Manages daily bed count with clinical leader to ensure bed capacity requirements.
  • Communicate with larger LBHS program services team for clients continued services and needs coming out of residential treatment.
  • Stays apprised of the census and updates information according to procedure. 
  • Communicates with and maintains positive relationships with referral sources. 


Required Experience/Abilities:

  • High School Diploma or equivalent
  • Valid State of Ohio Driver's License and insurance
  • Must pass BCI check, all Corporate Compliance checks, and employment drug screen
  • Previous experience in healthcare, social services, or customer service.


Desired Experience/Abilities:

  • Valid CDCA license
  • Previous experience in a substance abuse treatment


Schedule

Monday - Friday 8:30am - 5p

Monday - Friday 10am - 6:30pm

 

Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law. 


LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.

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