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Intake Coordinator

3 months ago

Columbus, United States Interim Healthcare Full time
Job DescriptionJob DescriptionAs an Intake Coordinator you will be part of the Centralized Intake team with room for growth in your career. As part of Interim HealthCare, you’ll support a full range of patient services to bring comfort and dignity to our clients.

This position is fully remote (after training)
Must reside in OHIO.

What we offer our Intake Coordinator:
  • Competitive pay, benefits, and incentives
  • A dedication to work/life balance
  • Daily Pay option available
  • No Overtime Required

Excited to hear more? Apply below:

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you’ll change lives every day.

As an Intake Coordinator, you will:

  • Act as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff
  • Receive and coordinate all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
  • Communicate with patient/client and family regarding arrangements for the initiation of care/services.
  • Complete intake screening, including obtaining, documenting, and analyzing all required information to make a preliminary admission decision.
  • Receive and log referrals. Prepare reports and responses to inquiries. Provide telephonic contact and system data entry for customers seeking care/services.
  • Where permitted by law, receive verbal orders from physicians to initiate care/services.
  • Collect and enter customer information into the management information system.
  • Analyze and verifies patient insurance coverage and determines payer priority for all potential insurance. Communicates coverage information utilizing agency software.
  • Review requests made by clinicians and other authorized medical staff for additional authorized units under established guidelines.

To qualify as Intake Coordinator with us, you will need:

  • LPN required
  • 1 year of home care or hospice experience preferred
  • Intake experience preferred
  • Education: Associate degree or higher
  • 1+ year Medical Terminology experience
  • Strong problem-solving skills and a high attention to detail
  • Comfort working in a fast-paced environment and under minimal supervision.
  • Proficient in common office equipment, including Windows PCs with Microsoft Office Suite, Copy/Fax machines, phone systems, etc.

At Interim HealthCare Home Care, we know that being our best is non-negotiable – that’s why we treat your family like our own. We take a patient-centric approach to address each individual’s mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life’s work.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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