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Deposit Operations Manager
2 months ago
This position is responsible for coordinating the Bank's daily deposit operations activities and maintaining the BSA compliance program and all related functions within Primebank's Operations Department.
Operation's Duties and Responsibilities
- Manage the development, enhancement, and support of Deposit Operations staff.
- Assist with eBusiness Banking cash management platform, remote deposit capture, positive pay, ACH and wire services as well as health savings accounts, business and consumer debit cards, merchant services and Positive Pay.
- Oversee wire transfer activity for the bank monitoring wire transfer verification and request
- Assure audit compliance and procedure quality control through the creation, implementation and maintenance of policies, procedures, and other related infrastructure documentation; interviews personnel to obtain requested data or draft materials; recommends improvements and corrective actions to increase efficiency and improve productivity while ensuring compliance with state and federal regulations.
- Research product problems and work with other operations staff to resolve.
- Manage debit card and check fraud process.
- Manage credit card platforms.
BSA Duties and Responsibilities
- Manage the BSA/AML/CIP/OFAC compliance program and all related functions, maintaining day to day compliance with all the applicable laws and regulations related to the job responsibilities.
- Maintain a working knowledge of the BSA/AML/CIP/OFAC laws and regulations.
- Monitor legislative and regulatory developments and inform all applicable bank personnel of changes.
- Assist in the monitoring and investigation of suspicious activity; responsible for identifying suspicious activity and promptly filing SARs when applicable.
- Ensure that all Bank personnel, including the Board of Directors, are properly informed and trained in BSA/AML/CIP/OFAC applicable to their areas of responsibility as required by law.
- Assist with regulatory examinations and third-party compliance reviews, including gathering requested information and developing and approving responses to such reviews as necessary.
- Serve as resource to Bank personnel for questions and other BSA/AML/CIP/OFAC related issues, using the resources available to research the issues.
- Serve as chair of the SAR Committee meeting to discuss suspicious activity.
Qualifications
Education
- Bachelor's degree in a related field or equivalent work experience required.
Knowledge and Experience
- Proven experience in bank operations and managing staff.
- Knowledge of BSA/AML/CIP/OFAC laws and regulations.
Skills and Abilities
- Ability to define complex problems, draw valid conclusions through research, and define workable solutions.
- Strong interpersonal skills with a proven ability to establish staff relationships and work within a team.
- Ability to proactively manage and prioritize workflow.
- Exceptional oral and written communications skills.
- Willingness to adapt to change in a fast-paced environment.