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Accounts Receivable Analyst

2 months ago

Spring, United States Cordialsa USA Full time
Job DescriptionJob DescriptionSalary:

Keep the portfolio out of risk and within indicators defined by the company, such as turnover (days of portfolio), % of overdue portfolio, discrepancy balances and others.


Responsibilities

  • Daily processing of deposits and differences in payments.
  • Application of payments to the portfolio.
  • Monitoring of customer accounts, delayed payments and other irregularities.
  • Investigate and resolve payment discrepancies.
  • Communicate with clients by telephone, mail or fax regarding their portfolio balance.
  • Prepare weekly portfolio reports for management and sales force.
  • Manage with the sales force any problems with customer accounts.
  • Assist customers with account statements, credits and any questions about their account.
  • Collection analysis.
  • Access the bank to carry out the collection and investigation processes
  • Keep track of accounts up to date.
  • Make claims when a balance is found that does not apply and/or supports are needed.
  • Use designated customer portals to obtain support and check payment status.
  • Manage with the logistics team any situation with customer accounts.

 

Decision making/Level of authority

  • The analyst has the responsibility/authority to block customers who have bad payment behavior.
  • Regarding credit notes and/or deductions that go to expenses, the executive has the authorization to prepare a credit note and/or send expenses up to $50 USD without prior authorization. For the rest, it will have to be sent to the financial process, generating an expense.

 

Desirable knowledge

  • Bilingual (English and Spanish)
  • Intermediate Microsoft Excel Level (pivot tables, v-lookups, formulas)
  • Excellent communication skills.
  • Excellent time management skills.
  • Flexible and capable of running in a fast-paced and highly diverse environment.
  • Highly organized and self-directed.
  • Ability to be open, direct, purposeful and energetic.
  • Teamwork
  • Multitasking
  • Analysis Skills


Education

  • Accounting and/or Business Administration Bachelor's, or a related career.


Experience

  • Two years of experience in the charge, or similar charges
  • Experience with ERS SAP, Oracle or similar programs is desired
  • SAP: 2 years (Preferred)
  • Microsoft Excel: 2 years (Preferred)
  • Accounts receivable: 2 years (Preferred)


Job Type: Full-time


Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Schedule:


  • Monday to Friday