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Director of Asset Management

2 months ago

Arlington Heights, United States RowCal Full time
Job DescriptionJob Description

Director of Asset Management

CONSTRUCTION SALES & PROJECT MANAGEMENT


Office Location: Arlington Heights/Hybrid

Territory: Chicago Area, mostly Northern, Eastern and Southern Suburbs


RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner that cares, collaborates and creates the best HOA experience for a community.


Want to grow your career with the company that's reinventing HOA management? With countless communities managed across the Midwest, we're always looking for quality people to add to our team and we are looking for a Director of Asset Management


If you have experience in any of the following roles, we especially want to hear from you

  • Senior Community Association Manager
  • HOA Professional
  • Project Manager
  • Building Estimator
  • Sales Manager/Director in the Construction or Building Maintenance Services Sector

The Director or Asset Management position initiates, oversees, and assists in the production of project coordination and strategic planning for Community Managers, Board members, in addition to scheduling of inspections, and presenting the arguments for the Companies and Communities best interest regarding the claims process.


Operational Initiatives:

  • Supports communities and community managers in strategic planning and project coordination.
  • Manage and assist in the smooth and efficient flow of information through the Corporate Operations department.
  • Manage the accountability of all projects you are assigned to being delivered ahead of schedule, on budget and with high customer satisfaction.
  • Develop and maintain relationships with preferred vendors to bid on projects.
  • Reviews and participates in sales forecasting of the company to ensure accuracy, and profitability.
  • Develop and review scopes with Project Managers for advanced opportunities within the project to ensure all scope items are addressed accurately, approached, and communicated effectively to Insurance Adjusters, Board Members, Community Managers, in addition to recorded/ stored electronically.
  • Utilize project coordination Acceptance Agreement to contractually bind projects.

Sales:


  • Assess property business opportunities and formulate action plans to engage the Board for presentation.
  • Develop RFP's for all Capital Improvement opportunities utilizing RCM and other vendors.
  • Present proposals, schedules, bids and implementation to the Board of Directors and assist with the public relations components needed for successful acceptance from the remaining home owners.
  • Cultivate Pipeline of potential Project Coordination projects.
  • Utilizing prospecting, Community Manager leads, other industry professionals, and historical data.

Management:


  • Work collaboratively with Community Managers in other departments and support their efforts in accomplishing Company goals.
  • Establish team focus by developing and communicating goals in support of the visions and values of Performance Services.
  • Develop team members by providing educational assistant on local code revisions and product availability/ product identification.
  • Ensure there is an accurate and comprehensive approach to the claims delivered in a fashion that assists in concise communication.
  • Review/ provide interviews for all candidates in all branch locations considered for the Claims Manager position.
  • Direct review and ownership of communications regarding all job costs and invoicing directly involved in all branch locations.
  • Direct and assist in collections and communications of accounts receivable.

Core Competencies:


  • Trust Builder - "Relationship Sales" person by nature. Engaging persona and ability to establish "buy in", sometimes with minimal knowledge of the audience.
  • Continuing Education - proact in continuous and conscious learning focused on constant improvement, embraces/ implements new technologies.
  • Exceed Expectations - implement the drive and abilities for Team Members to exceed customer expectations.
  • Effectively uses technology to track, analyze and present data that assist in the Sales cycle.
  • Compassion- Conduct oneself as a steward-of RCM, supporting its growth and ability to help Team members and support the customer base.
  • Accountability - Take responsibility for one's actions and decisions.
  • Development - Review of State and Local Municipality codes to ensure scope accuracy and adherence to guidelines set fourth for all Branch locations.

Position-Specific Competencies:


  • Pace and Variety of Activities - Sense of urgency for goal achievement with varied activities and multiple, simultaneous projects. Must be able to multi-task in a faced paced environment.
  • Focus - Results focus with idea generation, innovative and creative problem solving. Rapport and relationship building focused on achieving results. Must engage the commitment of Team members.
  • Decision-Making - Problem solving orientation. Action-oriented and quick decision making in response to changing conditions.
  • Delegation and Leadership Style - Directive leadership to assure business results are achieved. Delegation of details as necessary, with follow-up on timeliness and quality customer interaction. Accountability for results.
  • Integrity - Acts in an honest, trustworthy, high integrity manner; makes and keeps commitments.
  • Communication - Collaborates in a positive and productive way. Communicates in a way that is analytical and detail oriented.

Working Conditions:


  • Office functions will be performed at RowCal's branch offices or in the field
  • The Director of Asset Management position is a direct report to the Branch President also with guidance and accountability to the National Director of Asset Management to reach performance metrics.
  • Frequent travel is required to and from offices and communities within region to assess potential opportunities, present proposals to Boards of Directors and homeowners, and oversee projects
  • Attendance and presentation at Board Meetings both in person and via platforms such as Zoom are required.
  • Assurance and review of projects in all branch locations as well as oversight in reporting and comprehension of specific scopes requiring acute focus and attention to detail.

Education / Experience:


  • Minimum of 10 years' experience managing general construction projects and/or Community Management.
  • Minimum of 5 years' in Quote Driven Sales Position, 5 years' experience in Construction Management, or 5 years' experience in Community Management.
  • Advanced skills with Microsoft Office including Excel, Word and Outlook.
  • Comfortability utilizing the following platforms or applications once trained:
    • CINC
    • Salesforce
    • SharePoint
    • Company Cam

Benefits:


  • Base salary starting at $70,000 with annual performance-based increases.
  • Portfolio rich of potential for lucrative commission and incentive earnings.
  • UNLIMITED time off program for those that can schedule their time off around the needs of the business.
  • Robust paid holiday schedule.
  • Comprehensive insurance benefits (medical, dental, vision) for employees and dependents.
  • Life insurance, AD&D, short- and long-term disability coverage.
  • Generous employer match for the 401(k) savings plan.

RowCal is an EOE meaning we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other characteristics protected by law.