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Housekeeping Manager
3 months ago
The Housekeeping Manager works diligently to ensure the team is organized and prepared for their duties. Their primary focus is providing administrative and hands-on support, maintaining the Long Center’s high standards while ensuring appropriate staffing and inventory levels, and serving as an escalation point when issues arise.Essential Duties and Responsibilities
- Obtains timely and necessary information for event planning and execution using Long Center calendaring and scheduling systems in collaboration with a cross-functional team.
- Teaches, trains, supervises, and performs general cleaning using techniques including waxing, polishing, cleaning carpet and upholstered furniture, draperies, and using other tools as necessary.
- Works with building operations in set ups and tear downs, restoring theatre and event spaces to normal operating condition after events and performances.
- Maintains cleanliness of public event spaces, private dressing rooms, backstage production areas, administrative offices, and exterior spaces.
- Manages scheduling, attendance, performance, quality of work, and provides shift coverage when needed.
- Collaborates closely with members of the operations team and external vendors to assess supplies, triage issues, and ensure adequate staffing.
- Manages labor budget and productivity while supporting the housekeeping team to deliver on service and timeliness standards.
- Performs other duties as assigned.
- 5 years of janitorial or housekeeping experience with at least 1 year of management experience in this field.
- Fluency in English and Spanish, both written and verbal.
- Basic proficiency in Microsoft Suite and ability to learn additional computer-based applications.
- Must have reliable transportation and the ability to work flexible full-time hours including evenings, weekends, and holidays.
- Basic aptitude and a willingness to learn theatrical and housekeeping best-practices, working with trained and certified professionals in the industry.
- Ability to utilize modern two-way communications devices to work across teams during events.
While performing the duties of this position, the employee is regularly required to:
- Speak and hear; reach for, hold, and use tools and controls; stand, walk, and sit for extended periods of time.
- Regularly lift and/or move up to 50 pounds.
- The noise level in this work environment is usually moderate. When loud events/work environments are anticipated, ear protection will be provided.
the salary range for this role is 50K-60K. this role is expected to start closer to the midpoint of 55K.
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