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Assistant Executive Housekeeper

3 months ago

Pigeon Forge, United States Residence Inn Pigeon Forge Full time
Job DescriptionJob DescriptionAre you a top-notch, honest, friendly, team-player, with a STRONG desire to SUCCEED??  If you can answer “YES” to all of those questions….you are the perfect match for this Assistant Executive Housekeeper position, and we are excited to meet you  We have an exciting opportunity for you, at our beautiful Residence Inn Pigeon Forge, TN Additionally, we offer FREE MDLIVE telehealth The opportunity to participate in our employee referral program Excellent travel DISCOUNTS Paid PTO And DAILY PAY through our partner ZayZoonResponsibilities
  • Assigning rooms for Housekeepers, assigning extra help for deep cleaning
  • Partnering with Maintenance to ensure Housekeeping supplies are fully stocked
  • Ensuring all cleaned rooms are checked and updated in the computer system
  • Maintains and logs lost and found items
  • Makes sure all storage areas are locked
  • Oversees Housekeeping’s use of the time clock, ensuring that punches are accurate
  • Responsible for making sure there are enough linens stocked for the night Housekeepers
  • Assists in training for each new Housekeeper
  • Assists in terminations of Housekeepers that are not showing signs of progress
  • Ensures that cleaned rooms are up to standards, rules, and regulations
  • Responding promptly to any guests inquires or complaints, or escalating to the General Manager
Required Skills
  • Excellent guest service to include:  Honesty, a positive attitude, a commitment to servicing the guest, taking initiative to speak with our guests
  • Has the ability to seek out work, rather than to wait for direction
  • General knowledge of the safety, security rules & procedures
  • Excellent planning and organizing skills
  • The ability to modify leadership style and management approach to reach goals at hand
  • Effectively communicate ideas and needs, both in written and oral communication
  • Has the ability to stand or walk for up to hours per day
  • Must provide authorization for us to run a pre-employment National Crime Background check
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.