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Community Relations Coordinator

1 month ago

Midlothian, United States Spring Arbor Full time
Job DescriptionJob Description

Spring Arbor of Salisbury Cottage in Midlothian, VA is seeking a Community Relations Coordinator (CRC). This sales support role is responsible for supporting the comprehensive marketing plan within the company budget and guidelines. The CRC will support the SMD in meeting or exceeding the community’s monthly and quarterly census and revenue goals. Primary responsibilities include coordinating the move-in process for new residents, acting as a liaison between new/incoming residents and Spring Arbor department managers and ensuring all necessary paperwork is complete per state and Spring Arbor requirements.

WHAT WE OFFER

  • Competitive pay
  • Medical, Vision & Dental Coverage - Full Time Team Members & families
  • One Free Meal Per Shift
  • Birthday Celebration – Paid Day Off – Full and Part Time Team Members
  • Paid Time Off (Vacation, Sick and Holidays) for Full Time Team Members
  • 401(k) Retirement with immediate vesting
  • Educational Reimbursement

WHAT YOU WILL DO

  • Coordinate all aspects of move-ins including, scheduling assessments, ensuring room readiness, move in paperwork per state guidelines, new resident welcome process, furniture details, and all communication with responsible parties and team members involved.
  • Prepare marketing packets and collateral for referrals and prospects and maintain stock.
  • Support the SMD in giving presentations to prospective residents and families, ensuring that presentations are pre-planned and executed to company standards, when necessary.
  • Support the SMD in meeting the community’s move-in and census goals each month by achieving monthly sales metrics including, phone calls to prospects, community presentations, and monthly lead conversion ratios, with timely CRM documentation.
  • Support the community’s event strategy by assisting in planning and attending community events and developing positive community relations.
  • Support the community’s execution of marketing strategies to include lead gen, business development, relationship building, events and campaigns, staying within community budgets.
  • Support the SMD in creating and maintaining a positive sales culture throughout the community.
  • Performs other related duties as assigned.

WHO WE WANT

We seek team members who share our values of serving with character, gratitude, purpose, and heart Our ideal candidate will also have the skills and experience indicated below. If this sounds like you, apply today

  • High School diploma or equivalent required
  • Valid driver’s license and safe driving record
  • Experience in a healthcare, hospitality, or service environment preferred
  • Valid driver’s license with clean driving record
  • Proven track record of providing excellent customer service
  • Detail oriented, organized and motivated; with the ability to multitask, influence and meet deadlines
  • Excellent verbal and written communication skills.
  • Knowledge of sales tracking software and proficient in Microsoft Office with proven ability to learn systems

WHO WE ARE

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating senior living communities across multiple states, providing exceptional care and services to our residents. From Residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You’ll love it To learn more about our organization, please visit www.springarborliving.com.

Spring Arbor Senior Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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