Clinical Assessment Specialist

1 month ago

Lynchburg, United States True Team Medical Full time
Job DescriptionJob Description

National Counseling Group is seeking qualified (Resident in Counseling or Licensed) full-time or part-time Clinical Assessment Specialists to provide services throughout the Commonwealth of Virginia.

National Counseling Group (NCG, an ncgCARE, Inc. partner) is the premier provider of community-based behavioral health services in the Commonwealth of Virginia. NCG is seeking dynamic, and dedicated individuals who want to grow their behavioral health careers and become part of an amazing team of professionals serving others.

National Counseling Group offers its employees:

  • Competitive pay
  • Quality Benefits
  • Licensure Residency Program for Full-Time Employees
  • Advancement & Training Opportunities
  • Tuition Reimbursement

Job Summary:

Clinical Assessors primarily ensure that Comprehensive Needs Assessments and requests for service authorizations are completed appropriately (timely, accurately, thoroughly). This position is expected to improve access and be the point of contact primarily responsible for initiating services.

The assessments conducted occur mostly in client's homes, though they could take place in schools or other community locations. The client population served would be children, adolescents, or adults with behavioral health challenges.

  • Conduct Comprehensive Needs Assessments (CNA)
    • Meet face to face with the identified client and guardian (if the client is a minor) to gather relevant clinical information
    • Complete intake forms (including appropriate releases)
    • Write the narrative of the CNA, as outlined in the EHR form
    • Populate the client's profile in the EHR (including diagnoses, medications, allergies, etc.)
    • Connect with associated professionals who are/have been involved with the assessed client
    • Recommend service(s) based on the CNA
    • Complete referral management workflow
  • Conduct the service authorization process
    • Complete the Service Authorization Form in the EHR
    • Submit the form to the appropriate MCO (via efax or MCO portals)
    • Interact with the MCO Care Coordinator (if necessarily) regarding addition information requests or service justification
    • Notify local leadership and the NCG authorization specialist about completion

Other Activities:

  • Responds timely to all communication (emails, voicemails).
  • Proficient in G-Suite
  • Participate in mandated team meetings and case staffings with Supervisor Teams
  • Maintains office hours to be available to support clinical teams with completing assessments and/or authorizations (for assessments not completed by the Clinical Assessor), reviewing portals for authorization approvals, and uploading or addressing relevant assessment and authorization documents in the EHR
  • Able to be responsive and available to meet dynamic needs of clients and clinical supervisor staff

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