Product Onboarding Manager
2 months ago
Dragonboat is the #1 product operating platform for tech leaders and their teams to strategize, prioritize, deliver, and improve products that drive business results.
Dragonboat is a venture-backed, fast-growing SaaS startup making a splash in product management with a game-changing solution. We’re remote first company teams in Portugal and the US, supporting a diverse global customer base ranging from mid-size startups to unicorns and Global 1000.
Our team shares a passion for building excellent products and delivering exceptional value to our customers. Join us in building a fantastic company together.
Job DescriptionAbout the role
We’re seeking a Product Onboarding Manager with strong product skills and customer empathy to get our Mid-Market and Enterprise customers up and running with Dragonboat, to join our customer growth and success organization.
Leverage your Dragonboat product knowledge and draw upon your product operations, product management or program management experience to understand customers' needs, how they operate, and effectively guide them through the onboarding process to deliver the best business outcomes for the customer.
What you’ll do:
Bring your knowledge in product management, product operations and become a Dragonboat product expert and enable our Enterprise and Mid-Market customers for immediate success
Work with the sales and customer success teams to set clients up for success through the onboarding phase
Establish strong relationships with executive stakeholders and deliver on customer business goals
Learn and share best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
Provide a cohesive and effective product onboarding experience for new customers. Educate and train customers on Dragonboat’s capabilities and best practices to ensure smooth and successful product adoption across all user personas including CPOs, Product Ops leaders and Product Managers
Track and document onboarding success against key milestones
Manage multiple individual onboarding initiatives in parallel while working as part of a cross functional Sales, Customer Success and Product team
Gather customer feedback and operate as the ‘voice of customer’ internally
Bachelor’s degree preferred
4+ years mid-market or enterprise client facing experience in B2B solutions engineering, product operations or product management
2+ years of product management, product operations or program management experience
Experience with go-to-market processes to enable customers achieve their product and business outcomes
Experience with B2B software applications and workflow methodologies
Excellent written communication skills, tailored to different audiences ranging from executives to individual contributors.
Strong analytical and problem solving skills
Strong organizational skills and attention to detail
A self-starter with an upbeat/positive attitude
Knowledge of product management, project management or workflow tools (Dragonboat, Atlassian suite, ProductBoard, Aha) and processes (Agile, Quarterly planning, PDLC, SDLC, Portfolio Management) preferred
Jira, Azure, Github etc tooling/ admin experience preferred
Additional Information
We love working at Dragonboat, and we think you will too
You can expect the following:
Remote native company with flexible working hours
Compensation range: $100-150k
Stock options
Health/dental/vision insurance
401k matching program (US)
-
Onboarding Coordinator
3 weeks ago
Santa Clara, United States Cypress HCM Full timeJob DescriptionJob DescriptionOnboarding Coordinator Our client is committed to providing a best-in-class Sales onboarding experience for their worldwide seller community. We are seeking a highly organized and detail-oriented Onboarding Coordinator to join our dynamic team.Join our dynamic team and contribute your passion and expertise to our Sales...
-
Onboarding Coordinator
1 week ago
Santa Clara, United States Net2Source Inc. Full timeJob Title: Onboarding Coordinator Work Location: Hybrid – 2-3 days in office at Santa Clara, CA Video/Audio capability will be required on remote working days Work Schedule: 5+ Months – Monday-Friday Overtime is not expected but could be possible based upon business needs and will occur only when requested and approved by manager Travel Requirements:...
-
Product Adoption Specialist
7 days ago
Santa Clara, California, United States dragonboat Inc. Full timeJob OverviewCompany OverviewDragonboat is recognized as the leading product operating platform designed for technology leaders and their teams to strategize, prioritize, deliver, and enhance products that yield significant business outcomes.As a rapidly expanding SaaS startup, Dragonboat is making notable advancements in product management with an innovative...
-
Product Manager
16 hours ago
Santa Clara, United States Crystal Instruments Full timeAbout the Company: Crystal Instruments (CI) is a small company specializing in hardware and software for monitoring, measuring, and controlling vibrations in laboratory and field environments. Backed by over 30 years of engineering expertise, we are an industry leader in vibration testing, machine diagnosis, and data acquisition for manufacturers of...
-
Product Manager
24 hours ago
Santa Clara, United States Crystal Instruments Full timeAbout the Company: Crystal Instruments (CI) is a small company specializing in hardware and software for monitoring, measuring, and controlling vibrations in laboratory and field environments. Backed by over 30 years of engineering expertise, we are an industry leader in vibration testing, machine diagnosis, and data acquisition for manufacturers of...
-
Santa Clara, California, United States Pure Storage Full timeAbout the RolePure Storage is seeking a seasoned Senior Product Manager to lead the development of our Config, Price, Quote (CPQ) experience for sales and partners. As a key member of our expanding team, you will be responsible for driving product vision and strategy, ensuring seamless integration with our overall product and company strategy.Key...
-
Product Manager
2 months ago
Santa Clara, United States LatticeWork Full timeAbout UsAt LatticeWork, we are revolutionizing the AI and IoT landscape with our advanced hardware and software solutions. We are seeking a Product Manager to lead the charge in delivering innovative products that meet the ever-evolving needs of our customers and outperform the competition.Role OverviewAs a Product Manager, you will play a key role in...
-
Product Manager
1 month ago
Santa Clara, United States Petlibro Full timeAbout Petlibro:Petlibro is a design thinking company creating products that nurture the intertwined lives of pets & their people. We launched with a philosophy that good design, in form & in function, can make a difference. Petlibro innovates with the latest technology to solve everyday problems for the modern pet parents and revolutionize how we care for...
-
Product Manager
3 weeks ago
Santa Clara, United States Petlibro Full timeAbout Petlibro:Petlibro is a design thinking company creating products that nurture the intertwined lives of pets & their people. We launched with a philosophy that good design, in form & in function, can make a difference. Petlibro innovates with the latest technology to solve everyday problems for the modern pet parents and revolutionize how we care for...
-
Global Product Manager
2 months ago
Santa Clara, United States Abbott Laboratories Full timeAbbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes coronary drug-eluting & bare metal stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, peripheral & coronary atherectomy devices, and...
-
Production Manager
2 months ago
Santa Clara, United States COMTECH TELECOMMUNICATIONS Full timeJob DescriptionJob DescriptionJob Title: Production ManagerDepartment: Santa Clara OperationsReports To: Operations Director – Santa ClaraLocation: Santa ClaraCompany OverviewComtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and...
-
Group Product Manager
1 month ago
Santa Clara, California, United States Lean Full timeToday's growth leaders are powering their B2B selling with LeanData, the gold standard in modern revenue orchestration and an essential element of the modern RevTech stack.We are looking for a Group Product Manager who is excited to lead a Product Management team to drive product innovation. This role will be that of a player coach, both leading a team...
-
Director of Product Management
24 hours ago
Santa Clara, California, United States Novo Insurance, LLC Full timeAbout Novo Insurance, LLCNovo Insurance, LLC is a pioneering auto insurance startup that leverages cutting-edge technology, including AI, to provide personalized and affordable insurance policies. Our mission is to empower drivers by analyzing driving data, tailoring rates and coverage to individual behaviors, and simplifying the entire insurance process.We...
-
Group Product Manager
1 month ago
Santa Clara, United States Lean Full timeToday’s growth leaders are powering their B2B selling with LeanData, the gold standard in modern revenue orchestration and an essential element of the modern RevTech stack.We are looking for a Group Product Manager who is excited to lead a Product Management team to drive product innovation. This role will be that of a player coach, both leading a team...
-
Head of Product Management
4 days ago
Santa Clara, United States reethink.io Full timeJoin FlexAI:FlexAI is at the forefront of revolutionizing AI computing by reengineering infrastructure at the system level. Our groundbreaking architecture, combined with sophisticated software intelligence, abstraction, and an orchestration layer, allows developers to leverage a diverse array of compute, resulting in efficient, more reliable computing at a...
-
Senior Product Manager
4 days ago
Santa Clara, United States Chegg Full timeJob Description Senior Product Manager, Native Platform Location: Santa Clara, CA or New York, NY - Hybrid in Office Chegg is the leading student-first interconnected learning platform, which is on-demand, adaptive, personalized, and backed up by a network of human help. The company strives to improve students’ confidence in their classes by putting them...
-
Product Design Manager
5 days ago
Santa Clara, California, United States ServiceNow Full timeAbout the RoleWe are seeking a highly skilled and experienced Product Design Manager to join our Product Design team at ServiceNow. As a Product Design Manager, you will be responsible for overseeing a portfolio of products, acting as a mentor and manager to subordinates, and working closely with Product and Engineering teams to deliver strategic and...
-
Product Manager, SaaS
2 months ago
Santa Clara, California, United States Morgan Philips Executive Search Full timeOur client is an AI technology company that operates in the photo and video editing software industry. The company develops AI-driven solutions that provide innovative digital content solutions, including easy-to-use photo and video editing tools designed to foster creativity and maximize human potential. It primarily serves global consumers, social media...
-
Product Manager, SaaS
1 month ago
Santa Clara, California, United States Morgan Philips Executive Search Full timeOur client is an AI technology company that operates in the photo and video editing software industry. The company develops AI-driven solutions that provide innovative digital content solutions, including easy-to-use photo and video editing tools designed to foster creativity and maximize human potential. It primarily serves global consumers, social media...
-
Product Manager, SaaS
1 month ago
Santa Clara, United States Morgan Philips Executive Search Full timeOur client is an AI technology company that operates in the photo and video editing software industry. The company develops AI-driven solutions that provide innovative digital content solutions, including easy-to-use photo and video editing tools designed to foster creativity and maximize human potential. It primarily serves global consumers, social media...