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Key Account Manager

2 months ago

Atlanta, United States Dürr Systems Inc Full time
Job DescriptionJob Description

Dürr Universal has a legacy of technology innovation for the industrial market through engineered solutions of acoustic and emission/filtration systems. The Key Account Manager for Industrial Sales is responsible for developing sales growth for Dürr Universal's industrial products. The Key Account Manager is responsible for developing and maintaining current customer relationships and identifying and developing new customers for industrial applications. This will include all discussions and negotiations with the aim to grow sales and expand opportunities. The Key Account Manager works in cooperation with Engineering and Project Management to ensure technical product alignment with customer specifications. Responsible and accountable for keeping Sales leadership informed on all pertinent information which directly affects sales, customer negotiations, discussions, competitive actions, or our business policy to provide quality products and services to its customers.

Overview of Essential Duties / Functions:

  1. Build strong relationships with new and existing customers to drive sales growth
  2. Grow sales and market share of assigned account base and territory
  3. Ownership of key account sales, market planning, performance metrics, forecasting and reporting, market pricing, marketing strategies and margins
  4. Obtain knowledge in the application and general design of company products and ability to convey this in an effective manner to customers
  5. Effectively communicate customer needs to internal key stakeholders in engineering, customer service, project management, and operations
  6. Respond to requests for quotes, meeting the quotation deadline established by the customer
  7. Understand customer's motives, needs and specifications
  8. Negotiate contracts in alignment with standard terms and conditions to achieve customer requirements and business goals
  9. Demonstrate to customers that they have a strong advocate tied to common goals, along with the positive results they can expect from our business relationship
  10. Preserve and improve the profit margins for all product and services sold using a keen sense of market trends
  11. Provide sales forecast data to anticipate upcoming opportunities
  12. Facilitate resolution of customer complaints to ensure successful product implementation
  13. Domestic travel required: 20-30%
  14. Complete other duties as assigned
  15. Develop working relationships with AE firms to assure Dürr Universal's products are understood and specified

Qualifications

Education / Experience: Bachelor's Degree in Engineering or Business Administration with strong technical sales experience

  • Minimum of 3 years' experience in relationship-based sales of a technical product in a manufacturing environment is required. Experience with Industrial silencer applications is a plus
  • A strong technical background and experience interfacing with an Engineering team is preferred
  • Computer proficiency including Microsoft Office applications, SAP, and Microsoft Dynamics CRM is preferred

Personal Characteristics:

  • Sales results and goal oriented with ability to balance multiple projects
  • High energy level with a strong work ethic, well organized, and possesses strong analytical and reasoning abilities necessary in the art of "closing the deal"
  • Must be a team player with ability to work in a diverse group
  • Ability to establish credibility and be decisive while developing positive long term relationships with customers, coworkers, and representatives
  • Must be a people person with well-developed interpersonal skills. An innate ability to get along with diverse personalities; tactful, mature and flexible
  • Problem solving skills and abilities with a collaborative approach
  • Personal commitment to Environmental, Health and Safety (EHS) principles that aligns with the core value where, "We strive to finish each and every day incident and injury free."
  • Dedication to integrity and performing all business transactions with the highest ethical conduct


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