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Senior Manager, Order to Cash

4 months ago

Battle Creek, United States WK Kellogg Co Full time
Job Description

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 117 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.



 



As the Senior Manager, Order to Cash (OTC) you will lead the team ensuring Service Metrics (On Time in Full - OTIF) for the customer while developing and executing OTC strategies. Utilizing deep customer focus, you will seek out and understand the needs of internal and external customers and create win-win solutions to drive the business forward.



 



The role is part of a hybrid work environment – proximity to Battle Creek, Michigan or commutable within 61-200 miles required.



 



HERE’S A TASTE OF WHAT YOU’LL BE DOING 




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  • Solve unique and complex problems that have a broad impact on the business. Leads the development of functional strategy for order execution and fulfillment.
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  • Develop & foster strong alignment and relationships with cross–functional business leads including Integrated Planning, Sales Finance, Logistics Innovation, Sales Strategy, Master Files, VAS, Transportations, Distribution, Sales Planning and Remarketing.
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  • Create Direction by developing short term tactics and solutions to deliver Order to Cash and customer supply chain programs.
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  • Collaborate on special projects with internal and external partners to enhance supply chain effectiveness.
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  • Provide supply chain expertise and execute creative problem solving to enhance supply chain effectiveness.
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  • Develops a strong team of leaders that delivers a strong customer experience even in the face of adversity by using each opportunity to deliver solutions. 
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  • Deliver Order to Cash team budget and driving toward YOY cost reductions.
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  • Ensure consistent application and adherence of all customer service policies, including GAAP, SOX and audit requirements.


YOUR RECIPE FOR SUCCESS




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  • Bachelor’s Degree or equivalent work experience.
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  • Five or more years of related experience
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  • Supervisory experience
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  • Customer relationship management experience as well as strong negotiation and decision-making skills
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  • Sense of urgency and ownership of resolution, meeting established performance objectives and customer commitments
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  • Strong collaboration skills and ability to partner with key internal/external customer to drive change & continuous improvement.
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  • Ability to manage multiple and sometimes conflicting priorities and specific time constraint.
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  • Other skills include excellent verbal and written communication skills; deep analytical and problem-solving; and solid time management skills.
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  • Computer skills, including experience with ERP systems, MS Office
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  • Strong knowledge of order to cash preferred.


 



At WK Kellogg Co, our success depends on our most vital asset — our people. That’s why we’re committed to providing you with benefits and programs that support your Total Health and your journey to be and feel your best — physically, financially, emotionally, and socially. Our benefit offerings include::




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  • Healthcare coverage, including vision and dental.
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  • Savings and Investments contributions and match
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  • Paid Time Off
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  • Life and AD&D insurance coverage


Our comprehensive and competitive benefits not only deliver value to you and your family, but also offer choice to meet your unique needs and knowledge to empower confident decision-making.



 



ABOUT WK KELLOGG CO



At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com. 



If we can help you with a reasonable accommodation throughout the application or hiring process, please email Recruitment@wkkellogg.com



 



THE FINER PRINT



 



The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.



 



WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.



 



For US applicants:



Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.



 



Let’s create gr-r-reat days,



WK Kellogg Co Recruitment