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Systems Engineer

1 month ago

Austin, United States JobRialto Full time
Job DescriptionLocation: Westlake TX or Salt Lake City UT.

Description

Client is your destination for discovering your next temporary role at Client Investments.

We are currently sourcing for a Systems Engineer to work in Client's Enterprise Infrastructure Group

Team

The main responsibility of the team is to lead initiatives which improve the operational stability and availability of the applications that customer facing associates used to do their job. The team's goal is to deliver agreed levels of service to users and customers and to deliver the best associate experience possible

The Expertise and Skills we're Looking For

Knowledge of ITIL practices

Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.

Experience leading technology environment stability and availability.

Proven experience working with IVR, VoIP and Call Center technologies (on-prem or cloud)

Experience with Agile software development methodologies, delivery projects, and implementation.

Knowledge of basic networking (ping, traceroute, DNS)

Experience with search and analytics engines (Splunk, ELK...)

EKS - experience in managing Kubernetes cluster administration and expected to have good experience troubleshooting Kubernetes

Experience with Linux/UNIX and Windows operating systems

Experience with workflow design, data analysis, and requirements identification/specification

Experience with cloud-based technologies including SaaS solutions in the cloud and AWS

Experience with CI/CD pipelines and associated technologies

Experience with Powershell and Python scripting

Experience with programming languages including Java.

Production support experience with financial systems

Demonstrated creative and abstract thinking

Strong communication (written and verbal) and interpersonal skills

Positive relationship management and facilitation skills

Strong analytical and/or project management skills required

Ability to provide 24x7 support for the production environments

Provide support coverage for 1:30pm EST - 9:30pm EST

Strong problem solving and troubleshooting skills

Understanding of financial services industry a plus

Education: Bachelors Degree