Customer Service Manager
2 weeks ago
Are you looking for a profitable, lifelong career? Would you thrive on a team that challenges you to be your best at a family-owned company that is founded on growth, stability, and the idea that “nothing is impossible”? 84 Lumber is hiring immediately and has the career for you
WHO IS 84?
84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for single and multi-family residences and commercial buildings. With over 310 facilities and plans for even more locations, the opportunities to learn and grow with the company are endless.
84 Lumber is always looking for future leaders and takes pride in promoting nearly 100% from within. You can control your own destiny at 84 Lumber. If you invest in yourself, we will invest in you
Pay: $42k - $50k in the first year, which includes $16.00/hour, over-time paid at a rate of time and a half, plus full benefits and monthly bonuses
FULL SUITE OF BENEFITS
PTO, sick and personal days
Medical, Dental and Vision Insurance
Holiday pay
FSA medical and dependent care
Annual profit sharing and 401(k) with employer match (decided each year based on company profits)
Employee discounts and more
This is a 48+ hour per week position
Bilingual Spanish preferred but not required
WHAT YOU WILL DO:
The Customer Service Manager is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the store’s customers by addressing inquiries and resolving complaints. The Customer Service Manager will order and process materials as well as assist with back charging.
LOCATION:
11002 E. 108th Ave., Building 3, Commerce City, CO 80601
SCREENINGS:
Must authorize a background check
Must pass urinalysis drug screening
84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.
Responsibilities:
Customer Service
Strong Communication Skills
Detail Oriented
Sourcing Material
Accounts Receivable
Qualifications:
Interface with customers, providing updates on delivery and schedules
Facilitate the resolution of problems and issues between customers and production
Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries
Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner
Provide support to sales and customers with pricing information and other inquiries
Other duties assigned by management
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