Customer Success Manager-1962
2 weeks ago
Join the first one-stop solution digital platform dedicated to aerospace tooling park management Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.
*We Offer:*
- Competitive salary package
- Excellent benefits package
*Responsibilities:*
* Users’ asset analysis
* Data cleaning
* Upload DATA into ERP system and linking into another system
* User accounts creation
* User training and accompaniment during deployment process
* Bug reporting to development team and resolution follow up
* Daily Support to end users on system use
* Customer satisfaction survey and proposition of improvement and correction action plan
* Gather End users’ new development ideas and requests, evaluate and implement in the development roadmap
*Requirements:*
* 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks
* AS degree or equivalent experience and or education combination
* Ability to read and write English, follow verbal instructions, and use simple math
* Proficient computer skills – Microsoft Office
* Must be able to travel
* Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment
* Organizational skills
* Technical capacity
* Initiative, collaborative, articulate, calm and resourceful
* Time Management
*Must be eligible to work for any employer within the US*
Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a *background check.*
Job Type: Full-time
Pay: $50,000.00 per year
Compensation package:
* Bonus opportunities
Schedule:
* 8 hour shift
Application Question(s):
* Have you graduated in Communications or Marketing?
Education:
* Bachelor's (Required)
Work Location: Hybrid remote in Miami, FL 33122
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