Customer Success Representative

3 weeks ago


Miami, United States South Shore Marketing Full time
Job DescriptionJob Description

The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently from the Customer Success Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.

Essential Job Responsibilities:

  • Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
  • Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
  • Research and problem solve client issues by networking with other Customer Success Representatives who have seen success within the realm of the issue you are having
  • Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
  • Build valuable relationships with clients to ensure the satisfaction of the clients brand line

Preferred Qualifications:

  • Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience 
  • Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
  • Must be able to work a full-time schedule for this particular role 
  • Demonstrated consistency in achieving and exceeding goals a and strong customer orientation

Powered by JazzHR

szd01HMxOh



  • Miami, United States Southern Glazer's Wine & Spirits of America Full time

    The Customer Success Consultant will be the juncture between the Customer Success team and the National Accounts On-Premise customers. This role will work towards the overall communication, planning and implementing of compliance, digital needs of th Consultant, Customer Service, Retail, Customer, Account


  • Miami, United States Guardz Full time

    Job DescriptionJob DescriptionEstablished in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $28M in funding and rallying a dedicated team of 30 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive...


  • Miami, United States Roberlo USA Full time

    Job DescriptionJob DescriptionCompany Overview:Roberlo USA is a renowned leader in delivering innovative solutions within the automotive refinishing and industrial sectors. Our dedication to quality and a global presence have established us as a trusted partner for premium products and services. As we continue to expand, we are seeking a personable and...


  • Miami, United States Morgan White Group Full time

    Job DescriptionJob DescriptionMorgan White Group in Coral Gables, Florida is actively seeking a sociable and full-time Customer Service Representative (Bilingual) to answer all questions and concerns related to health or dental insurance. Are you passionate about serving your community with exceptional customer service? Do you value quality assistance to...


  • Miami, Florida, United States VA Visionaries Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the VA Visionaries with the position of Customer Service Representative - VA Visionaries which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every...


  • Miami, United States South Shore Consulting Group Full time

    We represent some of the most recognized brands in wireless technology, and we are looking for fun, enthusiastic, and passionately driven individuals to join our organization. As a Customer Account Representative, you will be responsible for providing exceptional service to our customers and matching customer needs to products and services. Customer Account...


  • Miami, United States South Shore Consulting Group Full time

    We represent some of the most recognized brands in wireless technology, and we are looking for fun, enthusiastic, and passionately driven individuals to join our organization. As a Customer Account Representative, you will be responsible for providing exceptional service to our customers and matching customer needs to products and services. Customer Account...


  • Miami, Florida, United States ABA Master Pro Full time

    Our company is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and customers, ensuring that all inquiries and concerns are addressed in a timely and professional manner.Key Responsibilities:Respond to...


  • Miami, United States RevoLusion Consultants Full time

    Job DescriptionJob DescriptionWhen you’re part of the Revolution Consulting team, you’ll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is...


  • Miami, United States RevoLusion Consultants Full time

    Job DescriptionJob DescriptionWhen you’re part of the Revolution Consulting team, you’ll have the opportunity for continual growth and learning in a culture that empowers your development. We are the leading business development firm right in the heart of Miami When you join our team, you'll soon discover that every day is different because it is...


  • Miami, United States South Shore Marketing Full time

    Job DescriptionJob DescriptionWe are seeking an enthusiastic and dynamic individual to join our team as a Retail Bilingual Customer Service Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with...


  • Miami, United States GA Telesis, LLC Full time

    Job DescriptionJob DescriptionGA Telesis is the leading provider of integrated services in the commercial aviation industry. Through the GA Telesis Ecosystem™, the Company is distinctly positioned, across six continents, to leverage its resources to create innovative solutions for its customers. Consisting of global operations encompassing Component...


  • Miami, United States Porvox Speak Full time

    Job DescriptionJob DescriptionWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...


  • Miami, United States Fyzical - Little River Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Miami, FL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Miami, United States JobSquad Staffing Solutions Full time

    Job DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...


  • Miami, United States Arona Home Essentials Full time

    Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate 50 stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico, and Indiana. We are currently looking for a...


  • Miami, United States JobSquad Staffing Solutions Full time

    Job DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...


  • Miami, United States Molly Maid of Southern MiamiPalmetto Bay Full time

    Job DescriptionJob DescriptionAs a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy...


  • Miami, United States Swatch Group Full time

    Job description Swatch Group (U.S.) Inc. is looking for a self-motivated and energetic individual with a passion for providing excellent Customer Service and support to our various watch brands such as Omega, Tissot, Longines, Hamilton, and Swatch. This is not your traditional high volume call center environment. This position varies and involves working...


  • Miami, United States ETNIA BARCELONA LLC Full time

    **Customer Service Representative** Miami Office, Miami We are Etnia Eyewear Culture, an independent international eyewear group. We have a rebellious, free, and innovative spirit. Our eyewear reflects our way of being, our love for art and our attitude through life. At Etnia Eyewear Culture we work to do things differently and we want to generate the most...