Customer Success Specialist

4 weeks ago

Miami, United States CareerBuilder Full time

Job Description

Job Description

Join the Boats Group team as a Customer Success Specialist (Retention and Growth Focus), focused on nurturing existing client relationships and expanding wallet share. This full-time role in Miami, FL, requires a proactive approach to driving revenue through consultative sales methods and understanding the unique needs of each customer. If you thrive on building connections and achieving results in a dynamic industry, this position is an ideal fit for you

Responsibilities:
Cultivate and maintain relationships within the assigned territory to retain and grow the customer base
Utilize consultative selling skills to understand customer goals and ensure our solutions meet their needs, with a focus on retention and growth
Incorporate data insights into customer conversations to drive revenue
Achieve monthly revenue and sales objectives
Educate customers on Boats Group's evolving product suite to enhance their digital footprint
Articulate the ROI of our product suite for customers
Collaborate closely with various teams to ensure sales channel coordination and success

Requirements:
Demonstrated success in customer retention and growing wallet share, preferably in a SaaS environment
Strong organizational skills and self
motivation for independent operation
Excellent listening skills to understand customer needs and propose effective solutions
Proficiency in computer literacy, including Google Suite and Salesforce
What You'll Receive:
We place a high value on maintaining a healthy work-life balance

Take your PTO when it works for you as you are granted it all every January 1st and don't have to accrue it - we trust you to use it when you need it
Never work your Birthday. Our gift is a paid day off for you to celebrate you
Enjoy 8 holidays AND the week between Christmas and New Year's off.

We have an amazing and vibrant office in Miami

Our team is hybrid, working remotely Monday and Friday and in office Tuesday, Wednesday, and Thursday.
We pick up the cost of parking next door - or if you commute via train, we'll cover some of those costs
State-of-the-art gym in the building
Great snacks and beverages - coffee, tea, multiple types of water, and more
Electric sit/stand desks and dual monitors for every desk.

You'll be eligible for Medical, Dental, Vision, and Life insurance along with a 4% match in our 401(k) program
We are passionate about volunteering and providing you 4 days a year to help out in your community and as a company
We want to see you grow We provide access to online training, live courses, and additional funds for you to spend how you want - courses, seminars, certifications, etc - You determine how you want to learn and we'll pick up the cost.
We are a close-knit team and value relationships. We carve out time to get to know one another.
Company Description Who We Are:
Boats Group is the fastest-growing digital business in the recreational boating space. We operate the worlds largest and most popular marketplaces for boats and yachts: Boat Trader, YachtWorld, boats.com and CosasDeBarcos. Even as the #1 destination for more than 65 million boat shoppers every year, we are always innovating. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy.

Our passion and unyielding dedication for getting people on the water influence our culture in ways you won't find at other companies. Were the best at what we do because were working in an industry we love. When you walk through our doors, you'll find smart, dedicated people who consider one another family.

We work hard. We move fast. We push each other to be the best. And we spend each day surrounded by 500,000 boats from across the globe.

Company Description

Who We Are:Boats Group is the fastest-growing digital business in the recreational boating space. We operate the worlds largest and most popular marketplaces for boats and yachts: Boat Trader, YachtWorld, boats.com and CosasDeBarcos. Even as the #1 destination for more than 65 million boat shoppers every year, we are always innovating. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy.Our passion and unyielding dedication for getting people on the water influence our culture in ways you won't find at other companies. Were the best at what we do because were working in an industry we love. When you walk through our doors, you'll find smart, dedicated people who consider one another family.We work hard. We move fast. We push each other to be the best. And we spend each day surrounded by 500,000 boats from across the globe.
#J-18808-Ljbffr

  • Customer Success Consultant

    2 weeks ago

    Miami, United States Southern Glazer's Wine & Spirits of America Full time

    The Customer Success Consultant will be the juncture between the Customer Success team and the National Accounts On-Premise customers. This role will work towards the overall communication, planning and implementing of compliance, digital needs of th Consultant, Customer Service, Retail, Customer, Account

  • Customer Success Manager

    1 month ago

    Miami, United States Guardz Full time

    Job DescriptionJob DescriptionEstablished in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $28M in funding and rallying a dedicated team of 30 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive...

  • Customer Service Specialist

    6 hours ago

    Miami, United States Assurant Full time

    Customer Service Specialist. This job posting is for future openings-This position is on-site at our location on Quail Roost Dr. Miami, FL but, will be moving to a new location in the Blue Lagoon District June 2025 Starting pay is $17.50 per hour. Customer Service Specialist, Customer Service, Specialist, Customer Experience, Retail, Insurance

  • Customer Enrollment Specialist

    1 month ago

    Miami, Florida, United States South Shore Marketing Full time

    Our company is looking to fill a position as a Customer Enrollment Specialist. Our expanding client portfolio has us oversee our accounts, consistently increase revenue, and develop overall growth in team performance.As the brand's face, the Customer Enrollment Specialist will acquire a strong familiarity with the company's products, mission, and values to...

  • Customer Enrollment Specialist

    4 weeks ago

    Miami, United States CareerBuilder Full time

    Job Description Job Description Our company is looking to fill a position as a Customer Enrollment Specialist. Our expanding client portfolio has us oversee our accounts, consistently increase revenue, and develop overall growth in team performance. As the brand's face, the Customer Enrollment Specialist will acquire a strong familiarity with the company's...

  • Customer Enrollment Specialist

    4 weeks ago

    Miami, United States South Shore Marketing Full time

    Job DescriptionJob DescriptionOur company is looking to fill a position as a Customer Enrollment Specialist. Our expanding client portfolio has us oversee our accounts, consistently increase revenue, and develop overall growth in team performance.As the brand's face, the Customer Enrollment Specialist will acquire a strong familiarity with the...

  • Remote Work: Customer Success Coach

    6 days ago

    Miami, United States Intrigma, Inc Full time

    **Company Description** If you’re a techy expert who is friendly and knows how to train others, then we want to talk to you! This position is a fully remote job. We’re looking for a customer-facing, ready-to-listen individual with a rock star attitude, who can understand and engage clients to support and onboard them. We're a fast-growing cloud...

  • Customer Success Manager

    2 weeks ago

    Miami, United States Mackinnon & Partners Full time

    ToolLive is the first one-stop solution digital platform dedicated to aerospace tooling park management. With Toollive, users can loan tooling on need, track & monitor their assets, and follow asset park lifecycle (Maintenance, repairs, upgrade, documentation, etc.) Within a very dynamic team operating in an international environment, and in the scope of our...

  • Customer Success Manager

    3 weeks ago

    Miami, United States Mackinnon & Partners Full time

    ToolLive is the first one-stop solution digital platform dedicated to aerospace tooling park management. With Toollive, users can loan tooling on need, track & monitor their assets, and follow asset park lifecycle (Maintenance, repairs, upgrade, documentation, etc.) Within a very dynamic team operating in an international environment, and in the scope of our...

  • Customer Success Manager

    4 days ago

    Miami, United States Mackinnon & Partners Full time

    ToolLive is the first one-stop solution digital platform dedicated to aerospace tooling park management. With Toollive, users can loan tooling on need, track & monitor their assets, and follow asset park lifecycle (Maintenance, repairs, upgrade, documentation, etc.) Within a very dynamic team operating in an international environment, and in the scope of our...

  • Customer Service Specialist

    2 weeks ago

    Miami, United States DSV Full time

    * Customer Service Specialist If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying. * Supports Implementation, Account Management and Customer during account set-up. * Prepares and maintains Standard Operating...

  • Customer Care Specialist

    4 weeks ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionJob Title: Customer Care Specialist Location: Lucerne Bakery, Miami, Florida  Position Type: Full-time About Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional product quality and customer service. We're on a mission to become Florida's #1 bakery...

  • Customer Care Specialist

    4 weeks ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementBonus based on performanceTraining & developmentJob Title: Customer Care SpecialistLocation: Lucerne Bakery, Miami, FloridaPosition Type: Full-timeAbout Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional...

  • Customer Care Specialist I

    6 days ago

    Miami, United States Andvaris Full time

    Remote Position What do we do? We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? A Customer Care Specialist is a key position within Assurant because you...

  • Remote Customer Care Specialist

    7 days ago

    Miami, United States Inktel Full time

    Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account...

  • Customer Service

    3 weeks ago

    Miami, United States Parkland Full time

    ** Customer Service & Invoicing Specialist** **Job Category****:** Finance/Accounting **Requisition Number****:** CUSTO005583 Showing 1 location **Job Details** **Description** Major Responsibilities: * Process all order tickets to produce invoices for payment. Input costs onto order ticket and submit information into accounting system. Problem solve and...

  • Virtual Customer Care Specialist

    1 week ago

    Miami, United States Voyage Canvas Full time

    About Us:Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.Location: RemoteType: Full-Time/Part-TimeDepartment: Customer...

  • Customer Success Manager-1962

    3 weeks ago

    Miami, Florida, United States COVENANT GROUP LTD Full time

    *Description: Join the first one-stop solution digital platform dedicated to aerospace tooling park management Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.*We Offer: Competitive salary package Excellent benefits package*Responsibilities: Users' asset...

  • Light Administrative Assistant

    1 day ago

    Miami, United States Dovis Plumbing Full time

    Job DescriptionJob DescriptionDovis Plumbing is calling all exceptional customer service professionals in Miami, FL to apply to join our team as a Light Administrative Assistant- Client Care Specialist - Customer Service!WHY SHOULD YOU JOIN OUR TEAM OF CSRs?We care about our team. This CSR position at our plumbing office earns a top pay of $20-$25/hour...

  • Customer Support Specialist at Flex Storage Inc

    1 day ago

    Miami, United States Flex Storage Inc Full time

    Job DescriptionJob DescriptionAbout Us:At Flex Storage, we specialize in providing innovative storage and moving solutions tailored to meet our customers' needs. With a commitment to efficiency, reliability, and customer satisfaction, we strive to make the process of storage and moving hassle-free and seamless. Whether it's storing personal...