Front Office Coordinator

5 months ago


Alamogordo, United States Christus Health Full time
Description
  • Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff.
  • Schedule patient appointments.
  • Liaison between medical professionals and patients.
  • Answer telephone calls in a professional and courteous manner with minimum rings.
  • Route phone calls and handle enquires efficiently and courtesy.
  • Receive and convey message in writing and verbally.
  • Receive requests for recur medication.
  • Welcome patients and visitors in a polite and courteous manner.
  • Monitor patient flow in treatment room.
  • Answer non-medical questions for patients.
  • Organize and manage patient records and date efficiently using computer software.
  • Monitor and maintain supplies and forms.
  • Maintain supply of snacks, juices and paper items for food consumption.
  • Coordinate provider appointments and treatment room availability.
  • Optimize patient satisfaction by scheduling service delivery within their preferences.
  • File and fax documents
  • Protect patients’ rights by maintaining confidentiality of information.
  • Comfort patients by anticipating their anxieties and respecting their grief process.
  • Book and organize lunch meetings between doctor and pharmaceutical representatives.
  • Register and schedule blood draw appointments.
  • Schedule appointments i. e. port placement surgeries with other medical clinics.
  • Contribute equitably in the maintenance of cleanliness of the medical practice.
  • Contribute of team effort by accomplishing related tasks as needed.
  • Clean equipment, chairs and change bed lines as needed to assist nurses.
  • Help to ensure the safety of patients by assisting with transfers and restroom as needed.
  • Receive laboratory results, recording and distributing results promptly.
  • Register and take blood, urine and other specimens to the lab.
  • Help patients in distress by responding to emergencies.


Requirements

Education

Required:

    High School

Licenses & Certifications

Preferred:

    C-Heartsaver



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