Assistant Manager

4 days ago

Cambridge, United States Marriott Full time
Additional Information
Job Number25001111
Job CategoryRooms & Guest Services Operations
LocationBoston Marriott Cambridge, 50 Broadway, Cambridge, Massachusetts, United States, 02142VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

 

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

 

CORE WORK ACTIVITIES

 

Supporting the Management of Rooms Operations Activities

• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands night audit procedures and being able to comprehend and utilize reports as necessary.

• Understands and complies with loss prevention policies and procedures.

• Communicates performance expectations employees in accordance with job descriptions for each position.

• Handles employee questions and concerns.

• Effectively schedules employees to business demands and tracks employee time and attendance.

 

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Verifies accuracy of room rates to maximize revenue opportunities

• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial goals and objectives.

 

Providing for and Managing the Guest Experience

• Assists in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

 

The hourly pay range for this position is $26.92 to $30.77. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Assistant Shop Manager

    1 month ago

    Cambridge, United States Floyd's 99 Barbershop Full time

    Assistant Shop Manager at Floyd's 99 Barbershop summary: The Assistant Shop Manager at Floyd's Barbershop is responsible for providing exceptional client experiences while supporting the shop leader in maintaining high standards. This role involves mentoring barbers and stylists, managing inventory, and actively participating in recruitment efforts to...

  • Assistant Shop Manager

    3 months ago

    Cambridge, United States Floyd's 99 Barbershop Full time

    Overview: Assistant Shop Leader Overview: Are you looking to take your leadership skills to the next level while still being behind a chair? Are you passionate about building teams where everyone is welcome? Floyd's Barbershop is consistently among the busiest shops in the industry and are looking for a hands-on Assistant Shop Leader to join Floyd's...

  • Assistant Property Manager

    20 hours ago

    Cambridge, United States The Schochet Companies Full time

    Job DescriptionJob DescriptionSchochet is currently seeking an Assistant Property Manager! Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year,...

  • Property Manager Assistant

    2 weeks ago

    Cambridge, Massachusetts, United States The Schochet Companies Full time

    Estimated salary: $65,000 - $75,000 per yearAbout The PositionSchochet is seeking a highly skilled and motivated individual to fill the role of Assistant Property Manager.This position will be responsible for facilitating all aspects of the apartment leasing process, including administrative duties, rent collection, maintenance of the waitlist, and...

  • Assistant Manager

    3 days ago

    Cambridge, United States Marriott Full time

    Assistant Manager - Room Operations at Marriott summary: The Assistant Manager - Room Operations plays a key role in overseeing the daily activities of hotel room operations, ensuring cleanliness and guest satisfaction. The position involves managing staff schedules, handling guest inquiries, and maximizing revenue through effective management of room...

  • Caregiving Assistant Manager

    2 weeks ago

    Cambridge, Massachusetts, United States PARAMOUNT HOME CARE SERVICES, LLC Full time

    About Us: Paramount Home Care Services, LLC is a leading provider of home care services, dedicated to delivering high-quality care and support to our clients. Our team of experienced professionals is committed to making a positive difference in the lives of those we serve.Job Title: Caregiving Assistant ManagerEstimated Salary: $45,000 - $65,000 per year,...

  • Assistant Manager

    4 days ago

    Cambridge, United States Marriott Full time

    Additional InformationJob Number25001111Job CategoryRooms & Guest Services OperationsLocationBoston Marriott Cambridge, 50 Broadway, Cambridge, Massachusetts, United States, 02142VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Entry level management position that focuses on supporting the day-to-day activities of Rooms...

  • Assistant Manager

    3 days ago

    Cambridge, United States Marriott Full time

    Additional InformationJob Number25001111Job CategoryRooms & Guest Services OperationsLocationBoston Marriott Cambridge, 50 Broadway, Cambridge, Massachusetts, United States, 02142VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Entry level management position that focuses on supporting the day-to-day activities of Rooms...

  • Assistant Property Management Professional

    2 weeks ago

    Cambridge, Massachusetts, United States The Schochet Companies Full time

    Job OverviewWe are looking for a detail-oriented and organized individual to join our team as an Assistant Property Manager.Responsibilities will include supervising the Compliance department, inspecting market-ready units, submitting TRACS and HAP payments, and monitoring property reports in Yardi.The successful candidate will have a strong understanding of...

  • Coffee Shop Assistant Manager

    2 weeks ago

    Cambridge, Massachusetts, United States The Cambridge School of Culinary Arts Full time

    The Cambridge School of Culinary Arts seeks an experienced Customer Service Representative to join our team at CSCA Café. As a key member of our staff, you will provide excellent customer service by greeting customers, taking orders, and answering questions about the menu and retail products.Job DescriptionIn this role, you will prepare and serve a variety...

  • Warehouse Operations Manager Assistant

    2 weeks ago

    Cambridge, Massachusetts, United States Pickle Robot Company Full time

    About This OpportunityPickle Robot is seeking a detail-oriented and organized Warehouse Coordinator to join our team at our Charlestown facility in Massachusetts.This role is crucial in ensuring the smooth execution of testing operations within our warehouse environment.The ideal candidate will have proven experience in warehouse operations, strong...

  • Project Management Assistant

    2 weeks ago

    Cambridge, Massachusetts, United States Compunnel Full time

    About Our Ideal CandidateWe are looking for a highly motivated and detail-oriented Administrative Coordinator to join our team. The ideal candidate will have 2-3 years of experience in program coordination or a similar role and possess exceptional organizational and multitasking abilities.Main Responsibilities:Coordinate and manage assigned programs,...

  • Store Management Assistant

    2 weeks ago

    Cambridge City, Indiana, United States FUELMASTER OF AMERICA LLC Full time

    Job DescriptionFuelMaster of America LLC is committed to delivering exceptional customer experiences in our retail stores. As a Store Management Assistant, you will play a critical role in ensuring that our stores meet high standards of cleanliness, in-stock position, and customer service.Key ResponsibilitiesPromote and provide excellent customer...

  • Administrative Assistant

    4 weeks ago

    Cambridge, United States Johnson Service Group Full time

    Johnson Service Group (JSG) is currently looking for an Administrative Assistant who has experience performing Calendar management & travel arrangements. This is a contract hire opportunity with a pharmaceutical company in Cambridge MA. Pay: $41/hour Administrative Assistant, Administrative, Assistant, Project Management, Staffing Learn More

  • Team Assistant

    4 weeks ago

    Cambridge, United States HealthPort Full time

    HEALTHPORT IS GROWING!Now hiring for 4-day work week Monday- Thursday. You will work 36 hours, but we will pay you for 40 hours.ASSERTIVE COMMUNITY TREATMENT (ACT) TEAM ASSISTANT ACT Team Assistant Position Summary:The ACT Team Assistant will primarily provide full administrative support and general assistance to the team. Job Responsibilities:Familiar with...

  • Administrative Assistant

    4 weeks ago

    Cambridge, United States ProClinical Full time

    Administrative Assistant - Contract - Cambridge, MAProclinical is seeking an Administrative Assistant to perform a variety of routine office duties.Primary Responsibilities:This role focuses on maintaining records, data entry, coordinating meetings and travel, and supporting operational needs. The ideal candidate will be detail-oriented and capable of...

  • Administrative Assistant

    2 months ago

    Cambridge, United States Proclinical Staffing Full time

    Administrative Assistant - Contract - Cambridge, MAProclinical is seeking an Administrative Assistant to perform a variety of routine office duties. Primary Responsibilities:This role focuses on maintaining records, data entry, coordinating meetings and travel, and supporting operational needs. The ideal candidate will be detail-oriented and capable of...

  • Administrative Assistant

    10 hours ago

    Cambridge, United States The Hollister Group LLC Full time

    Administrative Assistant One of our clients in higher education, located in Cambridge, is looking for an Administrative Assistant. The Administrative Assistant will focus on acting as a liaison for all levels of management and ensure a smooth flow of information. The ideal candidate for this role is someone who is driven, organized, experienced, and ready...

  • Administrative Assistant

    2 months ago

    cambridge, United States The Hollister Group Full time

    Administrative AssistantOne of our clients in higher education, located in Cambridge, is looking for an Administrative Assistant. The Administrative Assistant will focus on acting as a liaison for all levels of management and ensure a smooth flow of information. The ideal candidate for this role is someone who is driven, organized, experienced, and ready to...

  • Administrative Assistant

    3 months ago

    Cambridge, United States The Hollister Group Full time

    Administrative AssistantOne of our clients in higher education, located in Cambridge, is looking for an Administrative Assistant. The Administrative Assistant will focus on acting as a liaison for all levels of management and ensure a smooth flow of information. The ideal candidate for this role is someone who is driven, organized, experienced, and ready to...