Care Dealership Sales Position

2 weeks ago

Durham, United States Hendrick Automotive Group Full time

BMW of SouthpointLocation: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals. 
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Log all customer comments into Dealership Management System
Schedule follow-up contact if no appointment is made in Dealership Management System
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Maintain and update customer changes in database.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set. 
Participates in required training
Follows Safeguards rules and regulations.
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree
Field of Study/Work Experience:
o Automotive
Desired Work Experience:
√ Education/Work Experience:
Computer Skills:
Intermediate knowledge of Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.
Scheduled shifts may include evening hours, weekends, and holidays.
Work involves continuous contact and interaction with customers and dealership personnel. Work includes movement around dealership facilities. 
Verbal and Writing Ability:
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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