Customer Service CSI Representative

3 weeks ago


Urbana, United States Urbana Autopark Full time
The Ed Napleton Automotive Group is looking for our next Customer Service/CSI Representative. This is an exciting opportunity in a growing, fast-paced industry.Located at Napleton Urbana Auto Park ,the Customer Service/CSI Representative isresponsible for assisting the service department to obtain guest feedback on manufacturer surveys and to follow up to help address and resolve opportunities and grow top tier results and service experiences.Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply TodayThe Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.What We Offer:Competitive compensation plansFamily Owned and Operated 90+ years in businessMedical, Dental, and Vision Insurance401K and additional benefitsAccrued Vacation TimePaid TrainingDiscounts on products, services, and vehiclesGrowth opportunity and career path to Service Advisor, Service Manager, Regional Fixed OperationsJob Responsibilities:Download and create reports from manufacturer surveysReviews Survey feedback with ManagerFollow up with guest on uncomplete surveys to build survey responseFollow up with guest in partnership with Service Manager to address and resolve any concernsJob Requirements:High school diploma or equivalent2+ years of Automotive Dealership experienceCDK experience preferredExcellent oral communication skills.Ability to communicate customers' interests needs and requests to management and sales personnel.18+ years of age or older to comply with the company driving policyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

by Jobble



  • Urbana, Illinois, United States Urbana Autopark Full time

    The Ed Napleton Automotive Group is hiring for a Customer Service/CSI Representative. This role provides the exciting opportunity to work in a fast-paced industry and deliver top-tier service experiences. Join one of the largest automotive dealership groups in the country! The Ed Napleton Automotive Group represents over 25 brands of new vehicles and...


  • Urbana, United States University of Illinois Urbana-Champaign Full time

    **Customer Service Representative - Veterinary Teaching Hospital**: **Veterinary Teaching Hospital**: Job Summary Under general supervision, the Customer Service Representative will represent the Veterinary Teaching Hospital in all communications with referring doctors, clients, faculty, staff, and students. This individual will be responsible for...


  • Urbana, United States Blessed Soutions Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in the Greater Bellefontaine area. You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and...


  • Urbana, United States Blessed Soutions Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in the Greater Bellefontaine area. You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and...

  • Customer Service

    1 month ago


    Urbana, United States Hobby Lobby Full time

    **Job Title:** Customer Service Representative **Overview:** Hobby Lobby is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. Our ideal candidate will provide exceptional service to our customers, ensuring their shopping experience is pleasant and efficient. As a Customer Service Representative, you...


  • Urbana, United States National Garden Service Full time

    Job DescriptionJob DescriptionIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Live Goods Merchandiser role often pairs...


  • Urbana, United States Carle Health Full time

    Job Details Patient Services Representative - Eye Department: Ophthalmology/Optometry - CPG Usual Schedule: Monday-Friday, 8:00am-5:00pm Regions: On Call Requirements: None Job Category: Clerical/Admin Work Location: Outpatient Svcs at The Fields Employment Type: Full - Time Nursing Specialty: Job Post ID: 41534 Secondary Job Category: Experience...


  • Urbana, United States University of Illinois Community Credit Union Full time

    A Member Service Representative (MSR) is a financial coach that listens to our members needs. MSRs look out for our members best interest and offer solutions to improve their financial life. MSRs will act on our value proposition and be easy to work with. As the face of our organization, a member service representative will: - Build member loyalty. - Focus...


  • Urbana, United States Carle Full time

    Patient Services Representative - Eye + Department: Ophthalmology/Optometry - CPG + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 41534 + Experience Required: 3 - 5 Years + Education Required: Associates Degree + Shift: Day + Location: Urbana, IL + Usual Schedule:...


  • Urbana, United States Carle Full time

    Patient Services Representative - Eye + Department: Ophthalmology/Optometry - CPG + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 41534 + Experience Required: 3 - 5 Years + Education Required: Associates Degree + Shift: Day + Location: Urbana, IL + Usual Schedule:...


  • Urbana, Illinois, United States Altorfer Full time

    Working Hours/Days: 8:00AM 5:00pm Mon - Fri, Saturdays as needed Overview: Join our team as a Part and Service Sales Representative (PSSR) where you will play a pivotal role in connecting with Electric Power Generation equipment users. Your primary responsibility is to present optimal maintenance and repair solutions offered by Power Systems. Drive the...


  • Urbana, United States Carle Health Full time

    Job Details Patient Services Representative for Float Pool Department: Float Staff - CPG Usual Schedule: Monday-Friday, 8:00am-5:00pm Regions: Carle Foundation On Call Requirements: None Job Category: Clerical/Admin Work Location: Carle Champaign on Curtis Employment Type: Full - Time Nursing Specialty: Job Post ID: 39568 Secondary Job...


  • Urbana, United States Carle Health Full time

    Department: Cardiology Clinic - CPG - Entity: Champaign-Urbana Service Area - Job Category: Clerical/Admin - Employment Type: Full - Time - Job ID: 43357 - Experience Required: 3 - 5 Years - Education Required: Associates Degree - Shift: Day - Location: Urbana, IL - Usual Schedule: Monday - Friday - On Call Requirements: No - Work Location: Carle Foundation...


  • Urbana, United States Carle Full time

    Position Summary: The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. ...


  • Urbana, United States CareerBuilder Full time

    Patient Services Representative for Float Pool Department: Float Staff - CPG Entity: Champaign-Urbana Service Area Job Category: Clerical/Admin Employment Type: Full - Time Job ID: 39568 Experience Required: 3 - 5 Years Education Required: Associates Degree Shift: Day Location: Urbana, IL Usual Schedule: Monday-Friday, 8:00am-5:00pm On Call...


  • Urbana, United States The Green K9 Full time

    **Are you looking to work at a fun, cool place where dogs are everywhere? The Green K9 was named one of the Top Ten Coolest Pet Businesses in America by Pets+ Magazine, and Winner of Sass Magazine's Choice Award for Best Pet Businesses in Frederick, two years in a row.** **We are seeking full time or part time applicants for our CSR 1 and CSR 2...


  • Urbana, United States FlightSafety International Full time

    **About FRASCA** FRASCA, a FlightSafety International company, designs and manufactures simulation technology and components that increase pilot safety. Based in Illinois, FRASCA consistently delivers exceptional quality products for flight academies, universities, and military organizations worldwide. FRASCA produces a range of high-fidelity, competitively...


  • Urbana, United States Carle Health Full time

    Department: Float Staff - CPG - Entity: Champaign-Urbana Service Area - Job Category: Clerical/Admin - Employment Type: Full - Time - Job ID: 42358 - Experience Required: 3 - 5 Years - Education Required: Associates Degree - Shift: Day - Location: Urbana, IL - Usual Schedule: M-F - On Call Requirements: None - Work Location: Carle Champaign on Curtis -...


  • Urbana, United States Carle Full time

    Position Summary: The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are...


  • Urbana, Iowa, United States Clickstop Full time

    Are you looking for something that allows you the opportunity to be your best self? Join our award-winning company and culture as a Customer Service Intern (Hybrid) and take advantage of the endless opportunities available for those who seek them. Must be authorized to work in the United States. "I joined Clickstop as an intern, moved to part-time, and...